2141 E Moreland Blvd
Waukesha, WI 53186

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Sales: 866-394-1873

Used Cars: 262-510-2723

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Russ Darrow Waukesha Kia

Overall Rating:

4.5 (out of 5)

94% recommend this dealer

1906 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had a great experience!

Reviewed by LeahgboshartJanuary 30, 2026

I had a great experience! From selecting a car online and checking availability, to a prompt follow up, quick time scheduled to come see the vehicle followed by a video provided by the salesman in advance. Then through the purchasing and financing stages, everyone was very kind and helpful!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Building under renovation so makeshift waiting areas, but

Reviewed by shank_michaelJanuary 27, 2026

Building under renovation so makeshift waiting areas, but service not affected. Efficient, friendly employees. Will return.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you, Michael, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jonathan Brown jonathan.brown@russdarrow.com

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Services are excellent.

Reviewed by samir.niljikarJanuary 27, 2026

Services are excellent.Waiting room was super cold.Need better heating facility if customers are waiting.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for sharing your thoughts about your experience. We appreciate your business, Samir, and hope to see you again soon! Jonathan Brown jonathan.brown@russdarrow.com

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Russ Darrow Waukesha Kia

At Russ Darrow Waukesha Kia, we offer a wide selection of new and pre-owned Kia vehicles, including the efficient K4, versatile Sportage, and family-friendly Sorento. Our friendly team is dedicated to providing a hassle-free, customer-focused experience with competitive pricing and flexible financing options. Whether you’re buying new, used, or need expert service, we're here to help every step of the way. Visit us today and see why Russ Darrow Waukesha Kia is your trusted choice for all things Kia!

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