Russ Darrow Kia of Wauwatosa

Kia New Car Dealership in Milwaukee, WI

1901 N Mayfair Rd
Milwaukee, WI 53226

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Sales: 877-423-5859

Used Cars: 414-269-8713

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm
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Reviews of Russ Darrow Kia of Wauwatosa

Overall Rating:

4.4 (out of 5)

91% recommend this dealer

1888 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Easy, clear, and quick.

Reviewed by Wilfrem1December 06, 2025

Easy, clear, and quick. Dustin was great. Was glad to be able to get through the process quickly

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Kiscellus matt.kiscellus@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everything was explained in detail, including a video.

Reviewed by JKUZMADecember 06, 2025

Everything was explained in detail, including a video. Personable and efficient so I can trust it is being done correctly.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Terrible.

Reviewed by Craig Lindow from Milwaukee, WIDecember 05, 2025

Terrible.. The prices listed are not close to accurate. Went to purchase one today and they will not sell it at the advertised price. They said have to add a $3000 Xzilon environmental protection package and a $500 Security Etch. They will not sell the car without it. Really wish that was told to us before. Felt like they are pulling a scam.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Russ Darrow Kia of Wauwatosa

At Russ Darrow Kia Wauwatosa, we offer a great selection of new and pre-owned Kia vehicles, including popular models like the Sportage, Seltos, and Telluride. Our dedicated team is here to provide a no-pressure, personalized experience, helping you find the perfect car at a competitive price. With flexible financing options and expert service, we’re committed to making your car-buying journey smooth and enjoyable. Visit us today and see why Russ Darrow Kia is a trusted name in Wauwatosa!

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Want more details on Kia vehicles?

Kia

Carnival, Carnival Hybrid, EV9, K4, K5, Niro, Seltos, Sorento, Sorento Hybrid, Soul, Sportage, Sportage Hybrid, Telluride
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