Bergstrom Kia of Appleton

Upon arrival, we immediately noticed the bustling atmosphere, but due to our scheduled appointment, we waited briefly before Ron greeted us. Ron was exceptionally courteous, guiding us through various vehicles within my budget. Although my initial search yielded no results, Ron persisted, showcasing additional cars and highlighting attractive deals, ultimately leading me to discover a new 2025 model. The overall experience was outstanding.

This is my second time buying a new Kia from this dealership. I had my Sorento for 5 years before deciding to trade it in due to high mileage and a growing family. I researched quite a bit before deciding what I wanted to buy, and Bergstrom Kia of Appleton had one of the easiest sites to access the information I was looking for. Being able to compare prices & features, I was able to find a vehicle that was right for me before even stepping foot on the lot. I called to be sure it was in stock and after learning that it was, said I would be in the next day. I was greeted at the door, promptly assisted, and offered refreshments. After learning I had bought my previous vehicle there, they set me up with the same sales associate that I worked with the first time. Once again, Mo walked us through the purchasing process. I went for a test drive & Mo made sure any additional questions I had were answered. I put on a lot of miles each year, so Mo helped find us a better warranty that covered more mileage rather than a longer term. I went away satisfied and excited to be driving off in my first hybrid vehicle, a Kia Carnival HEV. I will go back for future vehicle purchases!

I love my new KIA K5. The buying process was easy, the service professional. I look forward to working with Bergstrom in the future.