Warner Kia in Parkersburg including address, phone, dealer reviews, directions, a map, inventory and more

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501 Seventh Street
Parkersburg, WV 26101

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Sales: 304-422-3502

Reviews of Warner Kia

Overall Rating:

4.5 (out of 5)

90% recommend this dealer

20 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

FANTASTIC PLACE

Reviewed by Blackjack1508 from Parkersburg WVMarch 02, 2022

From the dealership to service dept my experience with Warner Kia has been top notch!! Every employee I have encountered has been professional, kind and very helpful. So far this has been a great place to me!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Unbelievable

Reviewed by Adam Henson from Charleston, WVSeptember 15, 2021

Be careful, at least when buying a used vehicle. Agreed on a price over the phone, drove and hour and then given a higher price. Not happy but agreed on the higher price. Called the dealership yesterday to confirm the amount of money I needed for a certified check. Today (the day I’m supposed to buy the vehicle), I am told that the price isn’t actually what I am supposed to pay but it is now more. Called the sales manager and obviously he knew I was upset and would be calling. He was immediately degrading and basically told me I was uneducated about the car buying process. Basically, I asked for a price with taxes and fees included (so I could get a check for the correct amount), then I was told that taxes and fees were not included. So after two lies, a 2 hour drive, and a useless check, I highly recommend not buying a used vehicle from this dealership. If anyone wants to know the name of the unprofessional sales manager, it is Patrick.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.7 (out of 5)

Service for oil change, tires, and balance

Reviewed by Carla from Vincent, OHNovember 15, 2020

Had a great experience with technician, Brandon, who was assigned to my car. He kept me informed and was very respectful. At the time, my daughter was at the ER due to an unfortunate accident. When he called me, I explained I couldn’t say yes to new tires without double checking with my husband (my husband was inside the ER and I was in the parking lot there). He did not rush me for an answer and was very understanding. He kept an open line of communication with me during that time. We ended up getting new tires and when I called back, Brandon was happy to help. Warner has always been informative, cordial, and makes their customers feel like they truly care. I’ve never truly had a bad experience with them or my car. I won’t take my SUV anywhere else in town.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

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