Steve Hahn Auto Group in Yakima including address, phone, dealer reviews, directions, a map, inventory and more

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1730 South First St
Yakima, WA 98901

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Sales: 509-317-8616

Used Cars: 509-317-8636

Hours Toggle

Sales Department

Sun 9:00am – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun 11:00am – 5:00pm
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 6:00pm

Reviews of Steve Hahn Auto Group

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

1.5 (out of 5)

0 out of 4 people said they would recommend this dealer

3 (out of 5)

Not what was expected at a Mercedes dealer

Reviewed by Russell E. Murray in Kennewick, waFebruary 28, 2021

In this age of Covid the sales process has to change. Physically [drove round trip about 175 miles] went to the dealer to look at a used 2018 Mercedes SLC. Nice car. Met with salesperson L.W. Got a quote on my trade in, and left the dealership to confer with my buying partner [wife- who was out of town for the week]. Got home, and had some questions about the car. Asked for the MSRP [when new] sheet, sent immediately. Asked if the car had 2 keys- had to send 2 E-MAILS FOR A RESPONSE. Asked if the car had the manuals-HAD TO SEND 3 E-MAILS FOR A RESPONSE.Asked for the vehicle inspection report-STILL WAITING. Asked for the dealer maintenance writeup- STILL WAITING. Also noted to the salesperson that the pictures on the internet shows a Kia photo, and the Mercerdes photO both for the listing- STILL UNCHANGED 5 DAYS LATER. Again in these times of "distance" and "non contact" sales the experience should have/could have been better especially at a "High- End vehicle dealership.

Customer Service 2

Buying Process 2

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

tried to scam me out of 2k

Reviewed by anger in OlympiaFebruary 21, 2021

Inquired on a truck that seemed to have a great price, I was told that one wasn’t available, was told about a different truck so I asked info and price, I received a quote of 9995 for the truck and found it listed here for 7995, they’re now ignoring my messages.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

No such vehicle

Reviewed by Living life in Tri cities, WANovember 15, 2020

I saw an add for a vehicle they had. It appeared to be a decent deal. The add had no photos. I asked for them to text me photos, never got any. I drove over to the dealer to look at the car almost 70 miles. When I got there the guy I had been dealing with wasn't available and neither was the car. They told me it was junk and they wouldn't feel right selling it to me, but hey I've got these other vehicles over here. The next day the salesman I had been dealing with asked if I came and looked at the car. I stated I drove there but never saw any car. I asked again for photos... Nothing. But hey I've got these vehicles here you might be interested in, with photos. My conclusion is there never was any car that I had been interested in for a good price. It was simply a ploy to get me in and upsell me. And they wonder why people have a bad taste for used car salesman.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

About Steve Hahn Auto Group

Steve Hahn's Auto group is a Yakima car dealership that provides new Volkswagen, KIA and Mercedes-Benz and have over 300 used certified pre-owned cars to choose from. We work with over 150 lenders to ensure you receive the best finance and lease options available near you. Our service department is equip our brands plus every other make and model. So if you have a service need, we can help! Give us a try today!"

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