Dick Hannah Kia in Vancouver including address, phone, dealer reviews, directions, a map, inventory and more

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3400 NE Auto Mall Dr
Vancouver, WA 98662

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Sales: 877-291-8579

Used Cars: 888-901-0679

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Dick Hannah Kia

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

111 out of 114 people said they would recommend this dealer

1 (out of 5)

Terrible customer service

Reviewed by NoBrakesNotGood in Vancouver, WAJune 09, 2021

My car had scheduled maintenance done Saturday morning. Monday morning the Check Brake light came on. There was no brake fluid in the reservoir. I had the car towed back to the dealership Monday night and they said they would inquire on the availability of a loaner car. Tuesday noon I called to check the status because I hadn't heard anything. The person who answered the phone was defensive when I asked them to check. Someone else called back to tell me they were trying to get an update. They closed at 6 without anyone calling me. Good cars. Terrible dealers.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Great experience with online buying

Reviewed by Elizabeth B in Eugene, ORMarch 02, 2021

Loved the online buying process at Dick Hannah Kia. It was so easy to get their best price (well below msrp) and see and understand all options, fees, and taxes before even walking in the door. Our salesperson, Steve Davis, was so helpful. He acted more as a facilitator than a traditional car salesperson...very helpful and not at all pushy. Highly recommend!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Great experience

Reviewed by Rebecca Ratcliff in VANCOUVER WAMarch 15, 2016

My car buying experience was great. I called and spoke with Curt. I explained what I wanted and he told me what I needed to do to make my purchase happen. I applied on line. The next morning Curt called and told me I was approved. I spent two hours at the dealership and drove away in my new car. Thank you Curt and Dave for making my car purchase stress free. I am telling everyone what a wonderful experience I had.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

About Dick Hannah Kia

Dick Hannah Kia customers enjoy extra benefits as part of our Loyalty Rewards Program that provide Lifetime Replacement Tires, complimentary Car Washes, Roadside Assistance and much more. Experience nice in the car business. Dick Hannah Kia - Believe in Nice.

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