11845 NE 85th St
Kirkland, WA 98033
Sales: 425-827-0521
Used Cars: 425-827-0521
Sales Department
| Sun | 11:00am – 6:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 8:00pm |
| Tue | 7:00am – 8:00pm |
| Wed | 7:00am – 8:00pm |
| Thu | 7:00am – 8:00pm |
| Fri | 7:00am – 8:00pm |
| Sat | 7:00am – 7:00pm |
See all dealerships near Kirkland, WA that carry Kia
Overall Rating:
4.2 (out of 5)
95% recommend this dealer
254 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
My recent purchase was handled with professionalism,
My recent purchase was handled with professionalism, Jeffrey was great, he was very helpful, and kept his promises. Good job, thank you.
Maximum rating = 5
If you value your time at all, go anywhere else.
If you value your time at all, go anywhere else. They are never on time, to the point of being hours late. They had my car over 4 hours and I needed to pick my kids up from school. on time? Nope, my wife had to leave work to get the kids. Another time I went there to switch tires, they had the car for three hours, at the time they said they’d be finished they hadn’t even started. I bought the prepaided maintenance plan, otherwise I would go to any other service department.
Dealer Response
Thank you for taking the time to share your experience. We attempted to locate contact information for you to reach out, but were unable to from this profile. We sincerely apologize for the repeated delays you’ve encountered and the inconvenience this has caused you and your family. It’s clear we fell short in managing your time and expectations, and that’s not the level of service we aim to provide. We understand how disruptive it can be when a vehicle isn’t ready as promised—especially when it impacts things as important as picking up your kids. Your frustration is valid, and we take your feedback seriously. We’re currently reviewing our scheduling and communication processes to prevent situations like this from happening again. Your experience highlights where we need to improve, and we’re committed to making those changes. If you're open to it, we’d appreciate the opportunity to speak with you directly and make things right. Please contact our service manager Greg Bednarz, or General Manager, Pete Berkey, at 425-827-0521. Thank you again for your feedback—and for your patience.
Maximum rating = 5
Worst dealership in the industry.
Worst dealership in the industry. Have waited 6 months for call back with multiple phone calls and messages left with no response.. Update 07/09/2025: still have not received a call from service manager as I’ve requested a call back 6 months ago. Left Greg multiple messages to discuss about my monthly car loan payments while they were in possession of my vehicle for almost 5 months being the beginning of the months they had possession my vehicle… I was paying out of pocket for the loaner continuing of requesting of call back of status for me to extend rental dates with enterprise (still haven’t been reimbursed), assigned for repairs to my car was on medical leave had to find another tech to be assigned and then service advisor that was assigned quit. Not one phone call providing any communication or updates. I figured all of this out on my own calling almost 3 days a week to get answers. Still to this day, have not received a call to discuss as ADULTS regarding my car loan payment while they had my vehicle for a 2 day fix to a 4-5 month fix. Kia corp isn’t going to do anything about it; told me to discuss with dealer.
Maximum rating = 5
Lee Johnson Kia, part of the Lee Johnson Auto Family, is located near I-405/85th Street in Kirkland. Whether you are looking for a new/certified Kia or used car, our team is here to help you find the right car with the right payment. We believe that because we treat our employees well, they will provide excellent service to you-this is supported by our excellent reviews and repeat customers. We invite you explore payments on our website to save time. Every new Kia includes a Lifetime Powertrain Warranty; most used vehicles include a 6 month/6000 mile Powertrain Warranty, plus we offer a 3-day return/exchange on new Kia’s and 7-day exchange on used. Plus, all used cars are inspected, serviced and detailed and include a FREE CarFAX report.
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