14208 Richmond Hwy
Woodbridge, VA 22191

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Sales: 703-436-4104

Used Cars: 703-436-2991

Hours Toggle

Sales Department

Sun 9:00am – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Koons Kia

Overall Rating:

4.3 (out of 5)

78% recommend this dealer

1014 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I would give Koons Kia of Woodbridge a minus-0 rating if

Reviewed by tajmarwOctober 28, 2025

I would give Koons Kia of Woodbridge a minus-0 rating if I could!!!! They are the worse dealership I have ever dealt with. Sure they are nice while sticking the knife in your back. They sold me a very expensive vehicle that had a major oil leak; later learning of other problems. They agreed to repay the $7,000 I spent for the current repairs, overnighted a cashiers check & the next morning put a STOP PAYMENT on it! They refused to take my calls, speak to me or respond to anything!!!! THEY HAVE THE WORSE CUSTOMER SERVICE IN THE WORLD!!! The General Manager, Donovan Badamirza is a joke. He would not speak with me. I filed a complaint with the VA Attorney General & they didn't even respond to them. My best friend also purchased a vehicle from them & it didn't even make it home. They also refused to correct her situation. I would recommend, NEVER dealing with this disaster of a dealership. RUN IN THE OTHER DIRECTION, don't believe anything they say! They do not stand behind their product & do not honor their promises. RUN!!!!!!! What happened to GOOD FAITH!!!! They have no idea what that means. xxxx Poor SERVICE!

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We’re sorry to hear about your experience and understand your frustration. We would be happy to speak with you further about this experience. Please contact me at your convenience. Shah Raufi, General Manager, 571-585-4500

Overall Experience 1

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Maximum rating = 5

5.0 (out of 5)

I’m a really tough customer and Koons Kiadidna great job!

Reviewed by David Cunningham from Glen Allen, VAOctober 02, 2025

I’m a really tough customer and Koons Kiadidna great job! The process was really simple. Jordan, my salesperson, was great and eliminated all of the negotiating and unnecessary stuff usually associated with purchasing a car. Took less than an hour once I got to the dealership. Thanks JORDAN!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

David, it means a lot to hear you had such a seamless experience with Jordan and the team. Thank you for choosing Koons Kia of Woodbridge and we hope to see you again down the road!

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Maximum rating = 5

4.0 (out of 5)

Edgardo was very helpful in getting my car in ASAP for

Reviewed by Joshua Kauffman from Woodbridge, VASeptember 22, 2025

Edgardo was very helpful in getting my car in ASAP for service. As a military family, timing can be hard to run errands like these and he had us in and out in no time!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Joshua, thank you for highlighting Edgardo's efficiency and helpfulness. We truly appreciate your family's service, and it was a pleasure serving you quickly at Koons Kia of Woodbridge. Safe travels!

Overall Facilities N/A

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Maximum rating = 5

About Koons Kia

Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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