11999 Jefferson Ave
Newport News, VA 23606

Get Directions

Sales: 757-244-9061

Used Cars: 757-244-9061

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30pm – 3:00pm

Reviews of Casey Kia

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1642 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Charles was amazing!

Reviewed by Donnae CatoJanuary 24, 2026

Charles was amazing! My Husband & I experienced with him was great. He got us the vehicle we needed and not just wanted. I would recommend everyone to come see Charles.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much Donnae for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very helpful, honest, met us where we were and walked out

Reviewed by eli morseJanuary 16, 2026

Very helpful, honest, met us where we were and walked out with a great car same day.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much Eli for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Beautiful experience, made sure all my concerns were

Reviewed by mattwoolard02January 16, 2026

Beautiful experience, made sure all my concerns were addressed. I walked out with a car same day.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much Matt for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Casey Kia

You can trust Casey Kia to help you find the vehicle you want with the financing you need. Located between the Oyster Point and City Center areas in Newport News Virginia we look forward to serving you. Visit us online and search our inventory of the new Kia Optima Soul Sorento Sportage Rio and Sedona as well as our huge selection of many pre-owned makes and models. We also offer the amazing Kia new car warranty and the Casey Carefree Guarantee - a 2 yr/200K mi limited warranty on every pre-owned vehicle we sell! Come in and take a test drive!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top