499 Lindon Park Dr
Lindon, UT 84042

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Sales: 801-692-0901

Used Cars: 801-692-4390

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Doug Smith Kia

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Go here for your next car!

Reviewed by xx from Salt Lake City, UT. October 14, 2025

Go here for your next car! They had the perfect vehicle at the right price, with outstanding sales and customer service. Javier is an excellent sales person; knowledgeable, personable, and he followed up with me after the sale as well. He and the sales manager went the extra mile to put the deal together for me and then make sure I had everything I needed and wanted. It was so easy to buy my car with them. 100% would recommend to everyone. The car had been fully repaired, serviced, and inspected before they put it out for sale, and they happily provided all records to me. After slogging through dozens of shady dealerships and terrible cars, I found Doug Smith KIA was impressive, professional, and so refreshing to work with.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

I really appreciate being worked in when I didn’t have an

Reviewed by Joy from Eagle mountain Utah November 22, 2024

I really appreciate being worked in when I didn’t have an appointment. I had a light out in my brakes. They fixed it for me and did an inspection of my car and found out that I had other things that were wrong with my vehicle. They went ahead and fixed everything. Thank you so much!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

1.0 (out of 5)

Our 24K mile Kia Niro EV stopped providing cold AC, so I

Reviewed by Keith Moon from ProvoJune 28, 2024

Our 24K mile Kia Niro EV stopped providing cold AC, so I scheduled an appointment to have my college age daughter take it in and have fixed, assuming our 100K warranty was good. Appointment was scheduled a month in advance so when she showed up at 7:30am on 6/27/24, after waiting 8 hours, they told her "Our EV guy is not here, you will have to come back tomorrow. Today, she is there at 7:30am. They diagnosed that the noise the AC is making requires a new blower. Mike said it was low on refrigerant, "but we can't find a leak, so it is going to cost you $700 for the refrigerant that we put in the unit. If you don't pay the $700, we will discharge the refrigerant that we put in." I told my daughter that $700 for refrigerant is too much and it should be under warranty so my daughter told them that I want you to perform whatever warranty service you are willing to provide. Their response "We are going to remove the refrigerant and It's going to blow hot air" So they removed all of the refrigerant from the system, even the refrigerant that was in the car when it arrived and the system won't blow any air, hot or cold. This morning when she took the car in, at least it would blow air, now it doesn't even blow. I regret buying a Kia and I regret scheduling an appointment with Doug Smith Kia.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

I apologize that the charges and the repair procedures weren’t clearly expressed. Please call at your earliest convenience so we can clarify the issue. Thank you for your feedback.

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Maximum rating = 5

About Doug Smith Kia

Thank You for Choosing Doug Smith Kia We have one mission statement for our Doug Smith Kia family of companies and that is: “Provide outstanding service by treating others the way we like to be treated.” It is that mission statement that has led us through over 40 years of business, serving our customers in the Salt Lake Valley, Utah County and the entire Utah community. In each of our stores, we are proud to employ experienced staff in sales, auto finance and car service, to make sure your car-buying experience is pleasant, stress-free, and enjoyable. After all, buying a new car is exciting, and we want to keep it that way!

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