600 Jeffrey Way
Round Rock, TX 78665

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 12:00am
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Kia of Round Rock

Overall Rating:

4.3 (out of 5)

93% recommend this dealer

1249 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Jason is the greatest!

Reviewed by Bernie from Leander, TXJanuary 25, 2026

Jason is the greatest! Friendly and personable! Wills backed him up on his day off and we couldn’t ask for a better pair of sales associates! Jason is easy to talk to and doesn’t feed you a lot of nonsense! We are excited to be back with the KIA family!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Bernie, thank you so much for your kind words about Jason and Wills! We are thrilled you had such a positive experience with our team. Welcome back to the Kia family from all of us at Kia of Round Rock!

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Maximum rating = 5

5.0 (out of 5)

Two days after buying my car, I noticed a

Reviewed by Louis from Round Rock, TXJanuary 10, 2026

Two days after buying my car, I noticed a guitar-string–like noise when turning the steering wheel. Katrina and Jamie handled the issue very quickly and professionally. Katrina even arranged a loaner car, which I really appreciated. Great service and support — thank you!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Louis, thank you for choosing Kia of Round Rock and sharing your experience! We'll pass along your kind words to Katrina and Jamie. Enjoy your new car! See you next time.

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Maximum rating = 5

1.0 (out of 5)

Not reliable at all, customer service, orientation and

Reviewed by friendsw445December 27, 2025

Not reliable at all, customer service, orientation and delays are a norm. Think 1000x times before you visit here. The sales manager Angel Ortiz, his sales team (Mohammad Riaz) and his finance team led by Jesus are a total waste of time. There is no compassion, no business model, no service model in place. Working haphazardly with no focus on customer requirements. Please please please find some other KIA showroom. Kia is a great upcoming brand but please find the right showroom and definitely not Kia of Round Rock!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you for sharing your feedback. I regret to hear about your concerns regarding your experience, and I’d like the opportunity to better understand what took place so we can review the details and address any questions you may have. Please feel free to reach out to me directly if you’d like to discuss this further. Thank you, Jerry Holliday General Sales Manager jerryholliday@lithia.com

Overall Experience 1

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Maximum rating = 5

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