World Car Kia New Braunfels in New Braunfels including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

3363 N Interstate 35 Frontage Rd
New Braunfels, TX 78132

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of World Car Kia New Braunfels

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.6 (out of 5)

102 out of 114 people said they would recommend this dealer

1 (out of 5)

Horrible uncaring

Reviewed by Jane doe in New braunfels txMarch 29, 2021

35 days to get an appointment for a CHECK ENGINE LIGHT. Was told IT MIGHT NOT BE CASTASTROPHIC to my car to just drive it. No assisting to get assistance elsewhere without prodding.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Terrible manager

Reviewed by Andrew Spilman in New BraunfelsMarch 10, 2021

Initially called and scheduled a service appointment in January, and wasn't able to get the car in until February for a quick fix. Unfortunately due to the snowstorm the appointment was overlooked. Was finally able to reach someone in service after leaving a few voicemails, in which I quickly learn that the part was never ordered for my car. After a long discussion with both parts and service, I was able to reschedule my appointment and order the correct parts. Liz in service was very helpful and understanding as was Adam, the parts manager. However, after speaking with the service manager, Harry, I'm not sure I will ever do business with World Car Kia of New Braunfels ever again. He was rude and disruptive, and did not care about my concerns about waiting 2 months for an easy fix on my car. He was apathetic about my condition, wanting to get my vehicle fixed in a timely manner, and quick to argue. When I explained the whole situation to him, he did not have a response, yet asked what I expected of him, and continued to argue when I responded with my expectations. Considering that my initial appointment was overlooked, and the part was never ordered, my car would not have been fixed in the first place. Harry made clear that it was my problem, not his after two months, I am in the same exact position as I started. Harry, the manager, was no help at all and the driving factor as to why I will never do business with World Car Kia again.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Got exactly what I was looking for!

Reviewed by Charlotte in New Braunfels, TXJuly 29, 2017

Just purchased a new Kia Soul from World Car Kia. It was a great shopping experience. They weren't pushy and I found exactly what I was looking for. The overall process went smoothly. Jessica was great to work with.

Customer Service 5

Buying Process 4

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top