6006 W. 19th Street Rear
Lubbock, TX 79407

Get Directions

Sales: 806-905-5233

Used Cars: 806-412-4583

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00pm – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Gene Messer KIA

Overall Rating:

4.7 (out of 5)

89% recommend this dealer

1143 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

They are very easy to work with.

Reviewed by bajj2476January 30, 2026

They are very easy to work with. Always willing to answer questions. Super nice staff!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I went in because I had a problem with something not

Reviewed by halsellkJanuary 24, 2026

I went in because I had a problem with something not working on our Carnival not only did they fix that issue they fixed a recall we didn’t know we had. Everyone was nice and professional. They got us in and out in a timely manner.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They are a great place that skips unnecessary steps to

Reviewed by CalebJanuary 22, 2026

They are a great place that skips unnecessary steps to help the customer with what they want and can afford. I appreciate my salesman Andy

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Caleb, thank you for your kind review; we are happy to pass along your comments to Andy here at Gene Messer Kia! Feel free to reach out to us if you need anything. Have a wonderful day.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gene Messer KIA

At Gene Messer Kia we want to deliver the best in Customer Satisfaction for all your transportation needs. We have been serving the West Texas area for many years and look forward to continuing to serve you for years to come!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top