6006 W. 19th Street Rear
Lubbock, TX 79407

Get Directions

Sales: 806-905-5233

Used Cars: 806-412-4583

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00pm – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Gene Messer KIA

Overall Rating:

4.7 (out of 5)

89% recommend this dealer

1144 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

I really have enjoyed Gene Messer kia but I been

Reviewed by theoncollins79072February 03, 2026

I really have enjoyed Gene Messer kia but I been disappointed on the this last sportage due to repairs happening. 4 issues in the last 7 months

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They are very easy to work with.

Reviewed by bajj2476January 30, 2026

They are very easy to work with. Always willing to answer questions. Super nice staff!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I went in because I had a problem with something not

Reviewed by halsellkJanuary 24, 2026

I went in because I had a problem with something not working on our Carnival not only did they fix that issue they fixed a recall we didn’t know we had. Everyone was nice and professional. They got us in and out in a timely manner.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gene Messer KIA

At Gene Messer Kia we want to deliver the best in Customer Satisfaction for all your transportation needs. We have been serving the West Texas area for many years and look forward to continuing to serve you for years to come!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top