1247 E Airport Fwy
Irving, TX 75062

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Sales: 972-249-9994

Used Cars: 972-474-0452

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:30am – 5:00pm

Reviews of Clay Cooley Kia

Overall Rating:

4.3 (out of 5)

73% recommend this dealer

411 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Douglas is a very good service advisor.

Reviewed by jfzornDecember 04, 2025

Douglas is a very good service advisor. Work was performed in a very timely manner and well done.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Doug Robertson was amazing to work with.

Reviewed by Kia Driver from DFW, TXDecember 02, 2025

Doug Robertson was amazing to work with. He explained everything clearly and the next steps that would happen with each scenario and the cost. He never tried to hide anything and checked in several times while the vehicle was being worked on.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Clay Cooley Kia.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

This was my second visit to this location, and Michael G.

Reviewed by ssadaisyDecember 02, 2025

This was my second visit to this location, and Michael G. was friendly and helpful. Choosing the services I needed was simple, and he clearly explained the one item that required an out-of-pocket cost before moving forward. Overall, it was a pleasant experience, and I appreciate the transparency and service.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Clay Cooley Kia

We believe that selling you a car - taking care of your automotive needs - is not a one-time event; rather we view your purchase as the beginning of a continuous ongoing relationship the start of an ongoing sales and service bond with you your family and your friends.

There are exciting and innovative product introductions from KIA. In addition to a great product; attractive sales and incentive programs and terrific service department special promotions will provide exceptional value and savings. Whatever your interest-we hope you will come in for a test drive and experience exactly what all the excitement is about.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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