Archer Kia

Everything was satisfactory & I was very impressed with the customer service. From the first day of purchasing my vehicle right down to the maintenance plan. Great job Archer Kia!

Great Job Archer Kia got my Oil Changed, and floor was vacuumed nicely everything was good

We brought the car in for warranty work and once there the representative said they couldn't look at it for a week and a half. A salesperson called us about possibly trading the vehicle in for a newer model and we told them that we were definitely interested and nobody ever contacted us. We had to call and check on the car and then they told us it was ready. They didn't call us to let us know. We picked up the car and it was nasty inside with dirty leather seats, the doors and dash area have grease on them, items were pulled out of the center console and spread across the dash. When we picked up the car, the lady that works in the window could have cared less that we were there. She handed me one piece of paper under the window slit and pointed to a box of pens for me to sign and then she gave me the copy and never looked at me. Nobody came to discuss the repairs or even tell me what they did. This was warranty work on the AC. I've never been to a dealership that didn't inform you of the work. The interior of the car is filthy and I'm thinking they pulled out the dash and laid it on the front seats.