10220 TX-121
Frisco, TX 75035

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Sales: 469-922-3212

Used Cars: 469-922-3212

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Kia of Frisco

Overall Rating:

4.7 (out of 5)

90% recommend this dealer

544 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Joon was very helpful.

Reviewed by HOLLIEBEHRJanuary 16, 2026

Joon was very helpful. He located the exact car I was looking for. He even came to pick me up and brought me to the dealership.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I made an appointment with A KIA REPRESENTATIVE early

Reviewed by Shanetrout22January 15, 2026

I made an appointment with A KIA REPRESENTATIVE early Monday for a recall fix. Two c pillar garnish that flew off in the wind due to lack of quality (suprise suprise). I drove 60 miles to the dealer i bought my car from (where my appt was) to be told they didnt have the parts and I couldn't make another appointment. Service advisor barely spoke English and couldnt explain further into detail why they made my appointment in the first place. They also tried to sell me my car that had hail damage on it repaired before I bought it in the port of Houston. Luckily I do PDR so I could tell their hack job from a mile away. Slimey dealer, BAD service, and abysmal customer service! Also took 6months to get a check from financial for a tow due to the lack of a spare tire in the car. Kia rebrand pretty cool, kia service ETC.... YIKES

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Always easy, efficient, and thorough.

Reviewed by WEEKS.AARONJanuary 15, 2026

Always easy, efficient, and thorough. Speedy, informative, Peter was transparent, informative, thorough, listened to concerns, applied coupon appropriately, and made sure I was good to go

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience with Peter and the team! We look forward to seeing you back at Kia of Frisco for your future needs.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Kia of Frisco

At Kia of Frisco, we're committed to making your car-buying and ownership experience as seamless, enjoyable, and rewarding as possible. From award-winning service to exclusive perks, we go above and beyond to ensure every customer feels like a VIP.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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