2920 N Interstate 35E
Carrollton, TX 75007

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Sales: 972-798-6900

Used Cars: 972-798-6900

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Classic Kia of Carrollton

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

990 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Please do not stop at this dealership, not even to look

Reviewed by BAD NEWSDecember 23, 2025

Please do not stop at this dealership, not even to look on their lot.They are selling cars that have been missed app for a long time and they are not servicing anything.Do not stop at this dealership , please

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

DO NOT, I REPEAT DO NOT GO to this Kia!

Reviewed by germaria28December 19, 2025

DO NOT, I REPEAT DO NOT GO to this Kia!! A had an issue yesterday then the manager has the nerve to call taking the advisors side instead of checking his cameras first!!! An apology should've came before trying to fix the situation but no I got a he said comment instead. Never again will I go to this dealership

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

We stopped in to meet D and had a pretty disappointing

Reviewed by BreckMOctober 30, 2025

We stopped in to meet D and had a pretty disappointing experience. Although D is very nice, he kept trying to get us to sign different commitment forms before we had even seen all the numbers and fees. We felt high pressured and asking my young daughter to commit by signing was unlike any other treatment at other dealers. Not sure how making potential customers feel so uncomfortable in buying process will work out for your business long term. Our favorite dealers were Acura Park Place Plano (Brock), Acura Dallas (Courtney), Lexus Park Place (Cameron), and Toy Plano (Luke). We have purchased 3 cars in the last 3 months…

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Classic Kia of Carrollton

At Classic Kia Carrollton we go the extra mile to make your shopping experience perfect. From the moment you walk through our front doors you can tell that your visit is going to be special. Our family-friendly no-hassle environment means you can shop at your leisure without fear of being pressured into a sale. When you're at Classic Kia Carrollton you can always expect a simple easy shopping experience that always puts the customer first. We are proud to be part of the Class Chevrolet Group a brand recognized for its award-winning customer service.

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