4221 East Frwy
Baytown, TX 77521

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Community Kia

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

288 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Visited to have recall taken care of but looked at new

Reviewed by Joe Matthews from Baytown, TXJanuary 31, 2026

Visited to have recall taken care of but looked at new cars and bought 2026 Sportage- SX Prestige

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Buying Process N/A

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Maximum rating = 5

5.0 (out of 5)

Very friendly and knowledgeable .

Reviewed by Jeff and Carolyn from Highlands, TxDecember 22, 2025

Very friendly and knowledgeable . Easy to work with Gabby and Abby and the sales manager. Very easy to work with

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

I had an amazing experience working with Abby while

Reviewed by Gissel from Baytown, TxDecember 15, 2025

I had an amazing experience working with Abby while purchasing my car at Community Kia. From start to finish, she was professional, knowledgeable, and genuinely cared about helping me find the right vehicle. Abby took the time to answer all my questions, explained everything clearly, and never made me feel rushed or pressured. Her honesty and attention to detail made the entire process smooth and stress-free. If you’re looking for a car sales representative who is friendly, trustworthy, and truly goes above and beyond, I highly recommend Abby. She made this one of the best car-buying experiences I’ve ever had!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

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Maximum rating = 5

About Community Kia

At Community Kia in Baytown customer service is paramount. We are more than a place where you purchase a car; we are a community of individuals committed to customer satisfaction. See what we did there? We strive to live up to our designation every day. Not only do we sell the latest and greatest Kia models we give back to our town. The owners Kim and Roger Elswicksupport a variety of local schools charities and organizations. We are a part of this community; we want to see it grow and flourish.

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