1501 I-20 E
Arlington, TX 76018

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Sales: 817-670-2702

Used Cars: 817-670-2702

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Reviews of Vanguard Kia of Arlington

Overall Rating:

4.3 (out of 5)

74% recommend this dealer

220 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great customer service as always!

Reviewed by Jason B.January 07, 2026

Great customer service as always! The staff is knowledgeable and are always willing to go the extra mile .I would highly recommend them for your service needs.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Poorest run service department ever!

Reviewed by Mama Zoomie from Arlington, TXJanuary 06, 2026

Poorest run service department ever! No appointments, just leave your car there until they are ready- in our case 5 to 7 days! Crazy! They don’t take appointments. I’ve never heard of this. We used them 3 years ago and everything was perfect, not anymore.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I recently visited your shop for an oil change and

Reviewed by teandria_taylorNovember 29, 2025

I recently visited your shop for an oil change and received a diagnostic report stating that all my fluids and tire pressure were inspected and in good condition. However, after checking my vehicle myself, it was clear that no fluids were topped off and the tire pressure had not been adjusted. This is concerning, because it suggests that the inspection noted on the diagnostic page may not have actually been performed. Providing inaccurate information on a service report is unacceptable, and it affects my trust in your business. I don’t feel comfortable continuing to bring my vehicle here if the services listed are not truly being completed.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Vanguard Kia of Arlington

Vanguard Kia dealership, part of the Vanguard Automotive Group, is owned by a 4th-generation Texas car dealer family. Our roots go back to Odessa, Texas, where the first Chevrolet dealership opened in 1953. We at Vanguard are still family owned and operated, and strive to maintain consistent family values every day with every customer. At Vanguard, it is and always will be our goal to deliver not just a new or pre-owned car but a memorable car buying experience unlike any other car dealer anywhere. We feel like our customers are an extension of our own family and deserving of the most respect. We appreciate each customer that gives us an opportunity to help them find the best car for their needs. Striving to build lifelong relationships with each individual is our goal here at Vanguard. As a family owned company we are upfront, honest and transparent during every transaction. If we make a mistake, we own it and do our best to correct it quickly and efficiently. Our promise to you: Once you experience the Vanguard way of car buying, you will never want to shop anywhere else. Guaranteed.

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