1900 Covington Pike
Memphis, TN 38128

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Sales: 901-881-2172

Used Cars: 901-302-9879

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Gossett Kia Covington Pike

Overall Rating:

2.1 (out of 5)

56% recommend this dealer

121 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Took my truck in for a recall and they scammed me because

Reviewed by Lee from Memphis tn November 15, 2025

Took my truck in for a recall and they scammed me because they didn’t want to provide a new engine never buying another Kia again

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Terrible service.

Reviewed by Louise from Bartlett, TNAugust 14, 2025

Terrible service. Brandon Walls in the service department is rude, arrogant, and disrespectful. I will not ever go back there.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Do you wanna get scammed?

Reviewed by Amjad AsmarJuly 25, 2025

Do you wanna get scammed? Go to Gossett Kia south on Mount Maria in Memphis Tennessee

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Please reach out to Jeff, our GM so that he can better understand your situation and work to resolve.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gossett Kia Covington Pike

At any location of Gossett Motor Cars it becomes clear the moment you enter the showroom or our service areas...the difference will impress you. Our employee's main focus is commitment to your satisfaction every day. It becomes apparent that quality service and customer satisfaction is a way of life at Gossett Motor Cars. You will experience an attitude that says there is nothing more important than having you become a customer for life. "Our sales department knows that it is easier to keep a customer by building a mutually respectful relationship and our sales & service team strives to maintain that philosophy in all we do." - Al Gossett

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