1900 Covington Pike
Memphis, TN 38128

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Sales: 901-881-2172

Used Cars: 901-302-9879

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Gossett Kia Covington Pike

Overall Rating:

2.2 (out of 5)

56% recommend this dealer

123 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I called to get an appointment to service my car's recall

Reviewed by Della Brengettsey from Bartlett, TNJanuary 02, 2026

I called to get an appointment to service my car's recall notice. Upon arrival, I was warmly greeted by a very nice gentleman who asked what I needed. I shared with him what I needed and asked if I could get an pil change also. He said that shouldn't be a problem. My car was promptly service with the 2 hr time frame I was given. I will be back!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

1.0 (out of 5)

Spent over thousand dollars and still didn't fix my oil

Reviewed by Krystal from Memphis tnDecember 23, 2025

Spent over thousand dollars and still didn't fix my oil leak problem I thought the dealership knew more about how to fix kias not cause the problem to be worse never again!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

1.0 (out of 5)

Took my truck in for a recall and they scammed me because

Reviewed by Lee from Memphis tn November 15, 2025

Took my truck in for a recall and they scammed me because they didn’t want to provide a new engine never buying another Kia again

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

About Gossett Kia Covington Pike

At any location of Gossett Motor Cars it becomes clear the moment you enter the showroom or our service areas...the difference will impress you. Our employee's main focus is commitment to your satisfaction every day. It becomes apparent that quality service and customer satisfaction is a way of life at Gossett Motor Cars. You will experience an attitude that says there is nothing more important than having you become a customer for life. "Our sales department knows that it is easier to keep a customer by building a mutually respectful relationship and our sales & service team strives to maintain that philosophy in all we do." - Al Gossett

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