Greenway Kia of Rivergate

Terry salesman was great manager worked with me to get what I wanted in car and car payment I appreciate all you all employees very nice and the guy in financing that waited on me was so nice up front by the side door thanks to all you and Merry Christmas And A Happy New Year God Bless Peace On Earth Debbie Barnes

⭐ Review for Greenway Kia of Rivergate — 1536 Gallatin Pike N, Nashville, TN 37115 I’m writing this review because I believe in honesty and integrity — values I wish I had experienced at Greenway Kia of Rivergate, located at 1536 Gallatin Pike North, Nashville, TN 37115. When my son and his wife had twins (in addition to a toddler under two), they suddenly needed a vehicle that could safely hold three car seats. I explained this clearly to the salesperson and stressed how important reliability was. I wasn’t just buying a car — I was trying to make sure my grandchildren weren’t stranded on the side of the road. Instead, the dealership sold us two lemons. 🚫 First vehicle — Hyundai Palisade Within weeks, the motor completely failed. Despite the urgency of the situation and the fact that they had just sold it to me, the dealership refused to take responsibility, offer compensation, or even attempt to make it right. 🚫 Second vehicle — also failed Because I have integrity, I chose to return to the same dealership, explain the situation, and give them the opportunity to correct the problem. I even swapped the vehicle with them and requested only that they give me more than what another dealership would have offered, considering they were the ones who sold me a defective vehicle in the first place. They did the bare minimum. A few months later, the second vehicle’s motor also went out. Thankfully, I had purchased an extended warranty, so that repair was covered — but we still went months without a vehicle. Now, more problems: the bearings are failing, damaging the fan blades, and the repair is estimated at over $2,000. ❗ My conclusion Greenway Kia of Rivergate does not stand behind their vehicles. They do not inspect them properly before selling. They do not prioritize customer safety or satisfaction. I have done everything on my end with honesty and fairness, and I cannot say the same about this dealership. I wouldn’t buy a piece of gum from this place. And I strongly urge anyone reading this: if you want reliability, honesty, and true customer service, look elsewhere.

Joshua and everyone at Kia service center are constantly welcoming, professional, and helpful whenever I bring in my Sorento for any service