929 E Stone Dr
Kingsport, TN 37660
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Kingsport, TN that carry Kia
Showing the most recent reviews from Cars.com and DealerRater.
Excellent service!
Excellent service! Very friendly and professional! Brittany Sexton was awesome!! Very friendly and clean environment!! Will definitely bring my car back here for any service!!!
Maximum rating = 5
Bad experience
My husband and I went here to buy a vehicle. The people were very nice. We ended up buying a Ford Explorer from them. When we test drove the car, it was ridiculously dirty, which was ok because it could be cleaned. There were also all weather mats in the vehicle. After we had bought the vehicle and cleaned it, I came to realize that these mats were missing. On the drive home the passenger side tire’s tire pressure measuring sensor came on we pulled over and checked it and put air in it everything was ok. Then I realized that my unlock button on my key didn’t work, so every time I had to unlock my car the alarm would go off. It gets worse… These were issues that could be fixed. I called them about the mats and Spencer told me that they were gone that they had been thrown out or re-homed. I asked them if they could replace them and he said he would see what he could do. I never heard back on that matter because mere days later the tire that we had been having to fill with air caused a bit of an issue. The low control arm broke and caused me to wreck luckily there was no one hurt and it was just my vehicle that was damaged, however this should have never happened. I had only had the vehicle for five days. So, you can understand my anger when I find out that I now had to pay 6,000$ to get my vehicle fixed. I called again and asked what they could do to help in the situation and was told there wasn’t much they could do. Make sure you look into where you are buying from. I am severely disappointed in this establishment.
Maximum rating = 5
Best and most honest sales person ever there
I finally found an honest salesperson at this dealership. Spencer Faxon by far went above and beyond for me during this time of being isolated. Everything he said he'd do after the sale, he actually did. He brought the car to me due to the COVID-19. If you find a car there, Please ask for Spencer. You won't regret it
Maximum rating = 5
At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on online resources for accurate information and it is our pledge to deliver you relevant correct and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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