Wyatt Johnson Kia

My wife visited Wyatt Johnson kia today to receive an oil change. The technician working was extremely professional, however when placing the appointment we were not informed of the price increase in the service. One oil change went from slightly over $80+tax to $169+tax and the used to offer a 3 oil change package that was $189+tax and now has increased to $369+tax. The price more then double in less than 3 months and when I ask why, I was told they were under new ownership. This is borderline robbery, I do not associate with businesses filled with such greed and this is not the Wyatt Johnson we as Clarksvillians we learned to trust with affordable and superior service. I done purchasing vehicles from here and definitely done with receiving service from them.

Crooked Dealership !!! DO NOT COME HERE and especially not for Service they will bend you over !!! False advertising and Lazy workers !! STAY AWAY AT ALL COST ESPECIALLY FROM THE SERVICE DEPARTMENT, Lawsuit coming

From the time I bought my car to now (over a year later) I have had nothing but issues directed specifically to the service department. After having my car 4 days, a "low coolant" light came on and come to find out a leak from the radiator hose was overlooked from the initial service when it was taken in. I later had another coolant leak issue, and when I got my vehicle back it would not start. After a service technician had to jump start it, he told me my battery was fine and it was a "one time thing". My car had to be jumped 3 times the next day and I ultimately had to buy a $600 battery after being told it was fine. Every time I took it into service, even for a basic oil change something was said to be wrong with it. Fast forward to about 2 months ago, I took it in to have the check engine light diagnosed. I was told it was my charcoal canister and purge valve. I was shown a video by a technician of my "bad charcoal canister". The parts were ordered, I scheduled to have the service done. I sat for 3.5 hours waiting for the service to be done and just yesterday I receive a call from the service advisor that the charcoal canister never actually got replaced because they did not have the part. After the realization that I have been taking my car to a place that has not successfully fixed my car, I decide to take my vehicle to a more trusted shop. It was concluded at this new shop that nothing indicates an issue with my charcoal canister, and I was also informed that my engine has not had the repairs done that I and my warranty have paid to have done. I am absolutely disgusted at the lack of service done to my vehicle. I am even more disgusted that I was an employee at this company and that was clearly taken advantage of.