2136 Chapman Rd
Chattanooga, TN 37421

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Sales: 423-498-7435

Used Cars: 888-347-6941

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Kia of Chattanooga

Overall Rating:

4.6 (out of 5)

94% recommend this dealer

2701 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had an excellent experience with the customer service

Reviewed by devell1973December 16, 2025

I had an excellent experience with the customer service at the KIA dealership. From the moment I walked in, the staff was welcoming, attentive, and genuinely focused on helping me find the right solution. They were knowledgeable about the vehicles, answered all my questions thoroughly, and made the entire process smooth and stress-free. Communication was clear and timely, and I truly appreciated their professionalism and willingness to go the extra mile. Highly recommend this dealership for anyone looking for outstanding service and a positive car-buying experience!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Even though the service shop was going through major

Reviewed by TiaNovember 08, 2025

Even though the service shop was going through major construction , everyone was so nice and helpful

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Tim Schultz is the best.

Reviewed by dstebleinOctober 25, 2025

Tim Schultz is the best. Took great care of me and met his commitments. He is a pro.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Kia of Chattanooga

KIA of Chattanooga has built a reputation on providing customers with courteous honest service at every turn. We bring this approach to you whether you're here to explore our inventory or to have repairs and maintenance completed. For years, drivers in and around Chattanooga, Cleveland, Soddy Daisy, Ooltewah, and Ringgold, GA have appreciated the way we do business and we hope you do too!

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