Billion Auto - Kia in Sioux Falls including address, phone, dealer reviews, directions, a map, inventory and more

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3015 S Minnesota Ave
Sioux Falls, SD 57105

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Billion Auto - Kia

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

35 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst customer service ever!!

Reviewed by Amy from Sioux Falls May 18, 2022

Worst car experience ever!!! Ordered a brand new Kia Sorento and was told it would be 3 months. Well it's been almost 7 months and still no clue as to when it's coming. They just give me dates to shut me up!! Supposedly it was coming May 8th, 13th, 20th and now the 27th. Still no clue on when car is coming and no one really cares. The worst customer service I've ever received. I was NEVER called about the delay. I had to call them over and over to find out if I was even getting a car. My car is gonna be a year old before I even get it. I will NEVER fo business with Billion again!!! They don't have a clue what's going on and make excuses for everything!!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Play Car Dealer Games

Reviewed by Bob from Sioux Falls, SDMarch 18, 2021

I see the last reviews were 2017. In 2021 found the vehicle we were going to purchase. Took up a lot of our time waiting to just get a friggin price. When we did they low balled our trade in a insulting price then as walking out the door doubled the price of the trade if we would stay. What a jerk. I’m not buying from people like that. I thought those days were gone. Quest not.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Bob, Thank you for your feedback, we appreciate your taking the time to let us know how we are doing. We are disappointed to hear about your experience with us, our sales people are not to be using any tactic from the 1970's. Our people are normally very transparent, and we understand people are obtaining a vehicle trade in value, and we are always wanting to honor that value. Since we don't have any more information with regards to your visit, we would like to do more investigation into this, so that our sales trainer and the general manager are aware of this. We want to provide a completely satisfying experience for all of our guests, and identify areas that we need to address. Thank you for your review, please contact our customer care department at 888-995-3910, we appreciate your feedback!

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Friendly and prompt service Dept

Reviewed by Craig Grosfield from SDFebruary 19, 2020

They met me as I arrived reviewed the service that was required told me my options and gave me a estimate of the cost of the services also the amount of time it should take. Then they beat the time estimate by 30 minutes very friendly people

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Craig, Thank you for your review and comments, our service department is very good at involving the customer during the process of repairing a vehicle. We like to give you options on what needs to be done but can be deferred, as well as cost and time for the repair. Thank you for choosing Billion Automotive, we appreciate your business!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Billion Auto - Kia

Billion Automotive has over 7000 new and pre-owned vehicles for you to choose from. We hope this vehicle fits your needs or if you'd like to shop around find more quality vehicles online at Billionauto.com.

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