Fred Anderson Kia of Greenville

Literally the worst dealership I’ve ever dealt with in terms of timeliness and communication. Don’t expect a call at all when you drop your car for any type of an appointment. Don’t expect them to be faster than 24 hours to do a simple oil change.

They have serviced my EV6 from the time I purchased it. They always show great concern for the customer and the vehicle, Nick Palumbo was proactive in communicating where they are in the process of the service event.

If I could give this. At dealer ship a lower rating it would be -10. Ed called service to get 2 recalls taken care of the service department is the worst I have ever dealt with. We bought our 2012 Kia Sorento new and had to deal with recalls every year since and never had a problem getting a recall done or the service department calling us back to get it scheduled and done. It’s going on 3 weeks and not a word on our schedule date nor did they even bother to call us back. I will never go back to this xxxx hole ever again