Cartown Kia USA Florence

Title: Misleading & Unprofessional Experience Review: I had an appointment at Florence CarTown Kia for a 2023 Kia K5 (white with red interior) that the manager personally confirmed was still available when he called me on Saturday. I drove all the way there Monday morning just to find out the car had already been sold. No one called or updated me before I made the trip. To make things worse, they tried to offer me only $500 for my running 2010 Honda that had been appraised at around $1,800 elsewhere. When I mentioned the visible scuffs and imperfections on the other K5 they showed me, they refused to negotiate — saying “the price is the price.” The whole experience was frustrating, unprofessional, and a waste of time. If you value honesty, communication, and respect as a buyer, I’d recommend taking your business somewhere else.

Bought my car in 2023 and never had a problem with service. Great service, wonderful and well respected staff. Really caters to your needs.

Kia will always get my business they are always on time with everything from serving you, to making sure you get everything you need. I will always recommend kia over any other dealerships , they really care and make sure you are happy before leaving. I really do love the service there.