Jim Shorkey Kia Wexford in Wexford including address, phone, dealer reviews, directions, a map, inventory and more

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10785 Perry Highway
Wexford, PA 15090

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Jim Shorkey Kia Wexford

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3 (out of 5)

4 out of 9 people said they would recommend this dealer

5 (out of 5)

I bought a Kia Sportage2020

Reviewed by Sandra in Wexford paMarch 20, 2021

Byran Lipke did an amazing job. Answered all our questions he’s amazing! I would recommend him to anyone!! Go buy a car ask for Byran

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Great place, great service and great employees.

Reviewed by Arlene in Wexford, PA.March 11, 2021

I was extremely happy with the dealership, and Nick, who took care of the service needs. It was a pleasure to be there, and the car is perfect.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Would Not Recommend, Ever

Reviewed by Kayla W in Wexford, PAFebruary 19, 2021

I called to set up a service appointment for my vehicle because it would not start. I gave all of my information and was told that I would be contacted Monday (2/15/2021) morning. The scheduler told me that there would be a 1 hour diagnostic ($125), a battery check, and an oil change which I agreed to. Monday morning, I was never contacted. I work a full time job, so I did not have a chance to reach out to the dealership until later in the day. By the time that rolled around, my husband had called to tell me that my car was done and was going to cost over $1,000. This had me very confused, so I called the service department. I spoke with John Plagman. He told me that I was charged for 3.4 hours of pin point diagnostic testing (this is in addition to the 1 hour diagnostic that I agreed to). I asked him who approved this work, and he told me my husband. Also, how does any diagnostic take 4.4 hours?!? That’s just absurd. And at a rate of $151 per hour!!!!! Sounds like they are adding time to make more money. I then spoke with my husband who claims that he was not aware he was approving any extra work; He was under the impression that he was getting an update about the car. The issue here is that my husband does not have authority to approve any work on my vehicle. His name is not on my car. He is not paying for the work that was done. I gave my information specifically so that I would be contacted, but I was not. I brought this matter to the attention of Tim Ferraro. This is where my experience became horrible. Tim told me that they received authorization. I explained to him that I was never contacted. I also asked questions about why 3.4 hours of additional diagnostic needed to be done. As I was asking questions, he became extremely rude and inappropriate. He said to me, "Listen, you can either come pay for the work we did or leave your vehicle here, and we'll keep it." I then asked who his supervisor was and his response was, "You're not going over my head. I am the director of service." He also told me that he would remove the parts that were already put in my car. I would also like to add that I called Monday and left a message for the GM to return my call. I never received a call, so I called back Wednesday. The lady who answered the phone said that I could leave a message because he had not been in the office. I asked her when he would be back in and she said "I don't know." Overall, I am extremely unhappy, and I have nothing good to say about my experience with this dealership. I wouldn’t take my car here again if the work was free. The service employees are rude, condescending, and extremely unhelpful.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities N/A

Maximum rating = 5

About Jim Shorkey Kia Wexford

The Jim Shorkey Family Auto Group has expanded now serving the people in Wexford PA and surrounding areas! At our KIA Wexford dealership you will receive the same great customer service provided since 1974 with the Shorkey Great Day Guarantee.

At Jim Shorkey KIA Wexford we provide a great selection of the latest KIA models with car finance and lease options that fits your budget. When you purchase a new KIA at our dealership not only will you get an amazing car deal but you will also be offered the KIA Warranty for peace of mind.

We treat our customers like family. The Shorkey family and all employees operate on three very simple rule.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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