3705 Market St NE
Salem, OR 97301

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Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Power Kia

Overall Rating:

3.7 (out of 5)

95% recommend this dealer

654 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

New ****Look at the negative reviews from the last 6

Reviewed by Tony Nimble May 02, 2025

New ****Look at the negative reviews from the last 6 months before buying here.******Tough to deal with. Typical car dealer games, back and forth sales tactics. This dealer has gone downhill, and there sales departments may be as fake as the come. As others have suggested they are rude sales people ,selling junk used cars and charging inflated prices, read the car fax and look for the origins and if the cars been sold at auction, or had a salvaged title. Avoid there used cars at all costs. Owner, please spare google users the “Thank you for sharing your experience with us. We appreciate your feedback regarding the tires on the vehicle you purchased. It's important to us that our vehicles meet high standards, and we understand your concerns about mismatched tires. We encourage you to reach out to Power Kia directly so we can address this situation appropriately. Your input helps us improve, and we hope to hear from you” your wasting everyone’s time and it’s clear you don’t care and we all know this is a tactic to save face.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your review, Tony. We understand your concerns regarding the experience at Power Kia and appreciate your candid feedback. We strive for high standards and take customer input seriously. If you have specific issues or would like to discuss your experience further, please contact us directly. Your feedback is valuable as we work to improve. Sincerely, the Power Kia Team

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Service department should be considered a hate crime.

Reviewed by JohnApril 11, 2025

Service department should be considered a hate crime. Wont cover a 5 day old brand new kia with malfunctioning key fobs. Sales might be fine, but service is what matters ling term. Power kia fails miserably

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you, John, for sharing your experience. We understand your frustration regarding the issue with your new Kia and the service you've received. Our goal at Power Kia is to provide excellent service and support. We encourage you to reach out to us directly so we can discuss your concerns in more detail and work towards a resolution. Your feedback is invaluable as we strive to improve. Sincerely, Carl Sanders Service Manager carl@powerautogroup.com

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Service department is a joke.

Reviewed by John from OregonApril 11, 2025

Service department is a joke. They told me that our 5 day old brand new Kia wouldn’t be covered under warranty for malfunctioning key fobs. Said it would be $195 diagnostics fee. Buyer beware. The car might be cheap, but we have instant buyer’s remorse not going with honda or toyota. Even my 5 year old Ram was covered under warranty recently.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for sharing your concerns with us, John. We understand how frustrating it can be when you're experiencing issues with your new Kia, especially regarding warranty coverage for the key fobs. Our goal at Power Kia is to provide excellent service and support, and we appreciate your feedback as it helps us improve. Please feel free to reach out directly to discuss your experience further and see how we can assist you moving forward. We value your satisfaction and want to ensure you have a positive experience with us. Sincerely, Carl Sanders Service Manager carl@powerautogroup.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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