Montrose Kia in Sheffield Lake including address, phone, dealer reviews, directions, a map, inventory and more

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5033 Detroit Road
Sheffield Lake, OH 44054

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Sales: 440-695-2039

Used Cars: 440-695-2032

Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Montrose Kia

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

814 out of 838 people said they would recommend this dealer

1 (out of 5)

Montrose promise means nothing

Reviewed by Adam Downing in ElyriaMay 27, 2021

Went to buy a 2021 Sorento they did not try to get the lowest apr instead they gave the first one they came across. When doing the price online and agreed to the apr and the price of the car the manager Lance continued to lie and say well we sold the car and said first come first serve even though we did the agreement online and said come in and sign paperwork never shop here the promise is the biggest lie. The lowest prices and 125 percent of trade I've gone to other dealerships shopping and everyone of them have beaten the trade and they have lower prices than Montrose...the only positive thing at Montrose is the salesman Anthony. He is GREAT and easy to get along with. Shame he works for such a shady company

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Disgraceful Visit

Reviewed by Alex Nelson in CLEVELAND, OHMay 08, 2021

Our experience here was dreadful. My wife and I were hunting for a Seltos EX. Wanted to get a standard 36 month lease. Presented the numbers we were given as estimates from 2 other dealerships who no longer had inventory, along with what we wanted for our trade, which also had estimates for. We both have tier 1 credit scores and a good reliable income streams. Mikey never felt invested while we were there and didn’t seem very interested in getting us in a car despite the 2 Seltos EX that were on the lot. We were ready to sign and drive that day but Mikey had other plans in mind. We were given an offer that was 1/3 of our lowest existing offer for our trade in at just $1,000, and a monthly payment OVER DOUBLE any of the quotes we were given at other local Kia dealers, coming in around $525. I am confident Mikey never had our car actually appraised, and am FLOORED that he ran our credit knowing he was going to be so far off with numbers. We know credit is required but ballpark figures can be ran based on a number of things and he should not have knowingly run our credit given how far off him and his team were from what my wife and I were expecting to achieve. The next morning I submitted a form to be contacted via their website and heard nothing from management. We will NEVER recommend this dealer to anybody and plan to share this experience. Don’t waste my time and DO NOT run peoples credit if you know you are not going to be able to come to an agreement. We just signed a deal for the same Seltos EX at Ken Ganley Kia for about half the monthly payment Montrose Kia was offering, got more yearly miles, and got 3X more for our trade. Do yourself a favor and go there.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Highly Recommended!

Reviewed by Rafael Velazquez-Vazquez in Sheffield Lake, OHJuly 31, 2017

Mike provided an excellent experience at Montrose Kia. He found the perfect car for me at the perfect price. I recommend Mike Mills at Montrose Kia if you're looking for the best car buying experience.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Montrose Kia

Montrose Kia is a proud member of the Montrose Auto Group serving Northeast Ohio and Western Pennsylvania. We invite you to visit us to browse our complete selection of new Kia vehicles as well as our extensive inventory of pre-owned cars, trucks and SUV's. Ask us about The Montrose Promise!

Our highly decorated Service Department features Master Technicians and is proud to service all makes and models.

Remember, "You've Got a Friend at Montrose!"

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