2925 Medina Rd
Medina, OH 44256

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Sales: 330-721-9500

Used Cars: 330-721-9500

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Ken Ganley Kia Medina

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

1599 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Staff is friendly and helpful.

Reviewed by Cortney White from Wadsworth, ohioJanuary 17, 2025

Staff is friendly and helpful. Service is always quick. Never any issues.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Very simple making an appointment for service, and

Reviewed by Spencer Michaels from Medina, OhioJanuary 17, 2025

Very simple making an appointment for service, and comfortable waiting area.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

Used car experience has not been entirely positive.

Reviewed by kruse.suzanne.pJanuary 16, 2025

Used car experience has not been entirely positive. Lack of communication from service department has been upsetting at best. Waited almost 2 months for a call regarding rear brakes and bumper cover, never got a call about work completed to pick up car on 1/12/25. Called 450pm 1/12 to find out status and told car was ready. Upon pickup no one could tell me details of oil consumption test. Called back on 1/13 to find out I needed to return in yet another 1000miles. Still waiting for refund of $250 deposit for loaner vehicle. It's taken 3x visits to fix braking issues, and at least a 3rd trip for oil consumption.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ken Ganley Kia Medina

As a premier Ohio Kia dealer we have a huge selection of new and used vehicles from which to choose. Ken Ganley Kia customers enjoy vehicle specials every day. We offer Kia service & parts an online inventory and outstanding financing options making Ken Ganley Kia a preferred dealer serving Northeast Ohio. Visit our Brunswick area Kia dealership in Medina OH today!

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