Germain Kia of Columbus in Columbus including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1455 Automall Dr
Columbus, OH 43228

Get Directions

Sales: 614-212-2264

Used Cars: 614-212-4639

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 12:00pm – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Germain Kia of Columbus

Overall Rating:

4.4 (out of 5)

87% recommend this dealer

239 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Irish gal gets new Rio 5 Door for her birthday !

Reviewed by BuckeyeBob from Hills of Morrow County May 29, 2022

Salesmen that think they are there to get you a car you love . The Irish gal got it right before her birthday . Delivered right here to the farm . She absolutely fell in love with her little Rio 5 door .

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

SHANE WAS VERY PROFESSIONAL, KIND AND EXTREMELY HELPFUL.

Reviewed by leggs1029May 13, 2022

SHANE WAS VERY PROFESSIONAL, KIND AND EXTREMELY HELPFUL. I PRAY MY NEW CAR WILL HOLDUP.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Definitely will never come back to the dealer once Kia

Reviewed by Brandon SApril 21, 2022

Definitely will never come back to the dealer once Kia Corporate says I can use a different dealer. I’ve been in countless times for the same issue that their “trained technicians” clearly cannot fix. On top of having my time wasted multiple times my car was damaged and just given back to me and expected me to take it damaged. still to this day the car is not repaired right from the damage they caused and the multiple issues on this brand new Sportage still persist. Management os unprofessional and could care less about the issues with the car you just bought off of them or all the other issues their dealership causes. Definitely don’t Recommend this trash dealer to anyone unless you want horrible service and being lied to time after time by their employees.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

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