1455 Automall Dr
Columbus, OH 43228

Get Directions

Sales: 614-427-2934

Used Cars: 614-427-2934

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 12:00pm – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Germain Kia of Columbus

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

422 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Braden was very nice and helpful!

Reviewed by Donna from Columbus, OHNovember 02, 2024

Braden was very nice and helpful! He got my SUV serviced and washed before he returned to it me. He apologized for any of delays and for waiting. He offered us water or coffee ☕️ and popcorn 🍿 while we waited. This is a great place to get your car serviced!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Donna, we're delighted to hear that Braden provided such attentive service during your visit at Germain Kia of Columbus. Thank you for sharing your experience and highlighting the little touches that made it above average!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Kayla Lee was an amazing help when I was looking for a

Reviewed by Hailey S. from Columbus, Ohio November 02, 2024

Kayla Lee was an amazing help when I was looking for a new lease. She worked really hard to find what I was looking for and she made it happen. I am so in love with my new vehicle. We also had help from Gerald from the Hyundai dealership. Both were amazing and never made me feel uncomfortable. Highly recommend!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hailey, we're delighted to hear that Kayla and Gerald provided such excellent service at Germain Kia of Columbus! Enjoy your new ride, and thank you for the high recommendation!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Friendly greeting right from when I opened the door.

Reviewed by Val TNovember 01, 2024

Friendly greeting right from when I opened the door. I couldn’t be happier with the service and they returned my vehicle sparkling clean!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top