3414 Brookpark Rd
Cleveland, OH 44134

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Sales: 216-600-1150

Used Cars: 216-600-1513

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Spitzer Kia Cleveland

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

2667 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

It has taken a long time to resolve the issue with the

Reviewed by ScrolleditDecember 20, 2025

It has taken a long time to resolve the issue with the Optima but it is a serious problem. Courtesy of staff is excellent

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for choosing Spitzer Kia Cleveland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Long wait time for an oil change.

Reviewed by NMARIE1981December 19, 2025

Long wait time for an oil change. My appointment was at 1 and they called me a little after 4. A few of the service writers were fighting when I dropped my car off, which honestly was pretty entertaining.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great experience.

Reviewed by aconnally1986December 19, 2025

Great experience. We have got 3 cars from here and my neighbors got 2!! Would recommend!!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Spitzer Kia Cleveland

At Spitzer we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today

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