3414 Brookpark Rd
Cleveland, OH 44134
Sales: 216-600-1150
Used Cars: 216-600-1513
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 7:30am – 5:00pm |
See all dealerships near Cleveland, OH that carry Kia
Overall Rating:
4.7 (out of 5)
97% recommend this dealer
2663 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
In following up from my November visit I have to amend my
In following up from my November visit I have to amend my rating and give 5 stars to Randy and his team in service. I was kept informed and communicated with regularly on the status of my vehicle which eliminated any chance of miscommunication.. The work was performed in a timely manner. I must also commend Stephen Donat as I would recommend him to anyone looking for a vehicle. I will develop back!
Dealer Response
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Maximum rating = 5
The dealership was very quick and thorough with my
The dealership was very quick and thorough with my vehicle. Very professional and clean and as always very friendly.
Dealer Response
Thanks for sharing your thoughts about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!
Maximum rating = 5
1was told it would take 1 12 hours it took over 3 hours
1was told it would take 1 12 hours it took over 3 hours to complete
Dealer Response
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Maximum rating = 5
At Spitzer we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today
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