9600 Kings Auto Mall Rd
Cincinnati, OH 45249

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Sales: 513-774-5337

Used Cars: 513-774-5337

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Kings Kia

Overall Rating:

3.9 (out of 5)

85% recommend this dealer

444 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I am very surprised this dealership has this great of

Reviewed by DR from Cincinnati, OHNovember 12, 2025

I am very surprised this dealership has this great of reviews. I drove in from out of state to purchase a specific used car. There was 1 major issue with it that the dealer did not want to address in order to make the sell. The salesman also wasn't driven at all to get us the vehicle and acted like he nor the sales manager cared one bit about our concerns with the car. All in all, we walked away and drove hours back home. And I'm a veteran that spent veterans day sitting at a desk arguing about a car we did not even purchase. I cannot stand stealerships like this.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hello, I appreciate you taking the time to share your feedback. I would like the opportunity to speak with you about your experience with our Sales Team regarding the level of customer service you received during your visit and the condition of the pre-owned car you were interested in. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this? Thank you, Rob Bello General Manager Kings KIA 513-239-3118 robbello@kingskia.com

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Maximum rating = 5

1.0 (out of 5)

It would have been better if they would have contacted me

Reviewed by Juan from KyNovember 09, 2025

It would have been better if they would have contacted me in a proper way versus waiting about 3 to 4 days later

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Juan, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your experience with us and the quality of communication you have encountered. Can you please contact me directly at a time that is best for you? I appreciate your time! Sincerely, Rob Bello General Manager Kings KIA 513-239-3118 robbello@kingskia.com

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Maximum rating = 5

5.0 (out of 5)

Aaron is so helpful!

Reviewed by Stella Niffenegger from Mason ohioAugust 11, 2025

Aaron is so helpful! I have owned several kias and love the vehicles and the extra ordinary service after the sale. My last one is all electric and I couldn't be happier!!! Thank you please keep up the exceptional service dept, Aaron sure takes care to offer the best experience. Stella Niffenegger

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We're glad to hear you're happy with your electric Kia and our service team. Our commitment is always to provide the best experience here at Kings Kia. We appreciate your loyal business and feedback.

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Maximum rating = 5

About Kings Kia

At Kings Kia, we offer an extensive selection of new and certified pre-owned Kia vehicles, including the Kia Sorento, Telluride, Sportage, and Forte. Our dealership features a brand new facility designed to provide you with a comfortable and modern car-buying experience. We are dedicated to delivering competitive financing options, and expert Kia service. Whether you're looking for a family-friendly SUV, a stylish sedan, or an affordable vehicle, our team is here to help. Visit Kings Kia today and experience the exceptional service and value that sets us apart!

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