Lumberton Kia in Lumberton including address, phone, dealer reviews, directions, a map, inventory and more

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5035 Dawn Drive
Lumberton, NC 28360

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Sales: 910-593-7894

Used Cars: 910-593-7892

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Lumberton Kia

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.6 (out of 5)

31 out of 45 people said they would recommend this dealer

1 (out of 5)

Do not make the drive

Reviewed by Anonymous in Lumberton, SCMay 26, 2021

We called over the phone and they refused to tell us the price it would be out the door. They convinced us to just come in and said “we rarely lose customers due to prices”. We drove the car, found cosmetic and safety issues with the headrest. They had no idea. Then when it came to talk prices they had added $3000 to the listed price online. When asked about the cosmetics, they said if they lowered the prices at all they wouldn’t fix anything. We drove 2.5 hours to just walk away because we wouldn’t fall victim to false marketing.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Terrible after the sale

Reviewed by PaulO in Jacksonville, NCApril 30, 2021

I bought a used car from them 6500 cash. They told me it needed to have the turbo replaced and that was all. They agreed to fix it as part of the purchase. I had the car 2 weeks and now it is in a different shop needing 4grand in repairs. Cracked head, bad head gasket, scored cam shaft. I dont expect them to buy the car back or cover all the repairs but it would have been nice if they could have at least responded to a phone call or email, maybe offered a loaner while it was fixed, or to fix it at a reduced rate, something. Nope the only response I get is a phone call in response to my email from a salesman trying to sale me another car.

Customer Service 1

Buying Process 4

Quality of Repair 1

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Great dealership

Reviewed by Summer locklear in Fairmont ncSeptember 29, 2014

I would recommend lumberton Kia to anyone they helped me a lot I bought a car on sept 26 2014 2 days ago I had no credit or license and barely a down payment I got to test drive my car and check it out from head to toe they even put gas in it and did a detail on it I don't know what problems everybody else had but my experience was great thanks Tina fields for putting me in my new Kia soul you guys were great

Customer Service 4

Buying Process 5

Quality of Repair 5

Overall Facilities 4

Maximum rating = 5

About Lumberton Kia

At Lumberton Kia, we truly believe there's a Kia model that will meet your driving needs, and we're ready to prove that to Fayetteville, Wilmington NC, Florence SC, Fort Bragg and Raleigh drivers with our commitment to quality customer service. Whether you're in the beginning stages of your buying process, or you're ready to take the plunge, we'll be there by your side.

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