Battleground Kia in Greensboro including address, phone, dealer reviews, directions, a map, inventory and more

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2927 Battleground Ave
Greensboro, NC 27408

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Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 6:00pm

Reviews of Battleground Kia

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

347 out of 374 people said they would recommend this dealer

5 (out of 5)

Super awesome staff and great customer service!

Reviewed by Amanda Ellis in Greensboro, NCJune 17, 2021

My experience was awesome! I had come here as I was shopping around for the best deal on a 2021 Kia Forte GT Line that I loved. Went to a dealership in high point and while they had some great perks on that particular car, they also offered me a WAY OVER MY BUDGET CAR PAYMENT estimate. I left disappointed but wasnt giving up. Found Battleground Kia of Greensboro had the exact same car I wanted and when we got down to the brass, I was about to leave because again, my would be car payment was way over my budget and with bad credit it made it worse. My awesome salesman, Sharod, asked me if he could get the payment lower with the gap insurance, if I would sign the paperwork for my new car and I said yes absolutely! After about 30 more minutes, him and the manager over finance came over and offered me a car payment with gap insurance that A) I could afford with my bad credit and no co-signer and B) was lower than my old car. I signed the paperwork and left with my beautiful new forte GT. This was the best car buying experience ever for me and the staff was really there listening to me and what I was looking for price wise and really went above and beyond to make it happen. Highly recommend them to anyone looking for a new car!!!!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Underhanded practices

Reviewed by Brad Vaughn in GREENSBOROJune 11, 2021

Various problems with Battleground Kia. I wasn't going to leave a negative review but after this latest problem I have to. I purchase a 2020 Sportage from them in April. When we showed up for our appointment we were ready to do business. We test drove the car and were ready to make a decision. They tried to charge me almost $1000 for "fees" that the dealership has to pay to get the car to their lot. That is a business cost not a customer cost. I confronted them and they dropped it. Then the salesperson would not give me my interest rate. He showed me what the payments would be instead, when I had asked him directly what the interest rate would be. Shady practices to distract me from my question. They were "short-staffed" and so I ended up having to wait almost 2 hours to work with financing to finalize my sale. When I got into finance the price had actually jumped by $1000 from the "out the door price" I had been given, to "certify" the vehicle, which was NEVER discussed with me. After waiting for almost 2 hours imagine how I felt to find that out - SURPRISE. I would have gone elsewhere had I known that and could've bought a brand new care for the same price. After finding out that my interest rate was at least a full percent higher than my credit actually qualified for I refinanced with my bank. Well it turns out that this dealership never even sent the title to the first finance company, so now I am having to track it down myself. This dealership's practices are the reason everybody has a low opinion of "used car salesmen" to begin with. It holds no integrity. It was a slimy experience and this should get somebody's attention. To allow your business to operate that way while you make excuses is beyond underhanded.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 2

Maximum rating = 5

5 (out of 5)

Great place for buying a car

Reviewed by The Masons in Greensboro NcOctober 23, 2015

From the time I talked with him on the phone I got outstanding customer service. Patrick was easy to work with and very informative. Nica was great in getting me started with Patrick. What a great staff!!!!!. Thanks for making the experience pleasant and easy for my husband and myself.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

About Battleground Kia

Battleground Kia is the only Kia dealer in NC to receive the 2013 Kia President's Club Award. Our commitment to customer service is second to none. We price our new Kias and pre-owned vehicles to be the lowest priced vehicles within a 200 mile radius to ensure you are getting a quality vehicle at a fair price. We also have factory trained and certified technicians to help maintain your vehicle. Please be sure to visit us at 2927 Battleground Avenue in Greensboro, NC or visit our virtual showroom, and parts and service departments online at www.battlegroundkia.com

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