250 N Rte 303
West Nyack, NY 10994

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Sales: 845-576-2231

Used Cars: 845-576-2231

Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of KIA of West Nyack

Overall Rating:

4.4 (out of 5)

84% recommend this dealer

1142 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worst experience.

Reviewed by dotty407November 13, 2025

Worst experience. Was lied to. All they want is your money. Went for a safety inspection was was told it would not pass if I did not but 2 tires, do a brake flush, and by a battery. Car is 2 years old. Went elsewhere and my car passed inspection DMV wanted to know why I was inspecting again 1 week later when it passed. Kia did not give me my sticker wanted money. How corrupt.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Dotty, we're truly sorry to read about your negative experience. We hold ourselves to high standards of honest and efficient customer service, and we want to assure you that we take your feedback seriously. If you are willing to have a conversation and share more details, please reach out to Jamie Brown, our Customer Care Manager, at 845-353-1919 x 3151. Thank you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very easy to schedule an appointment.

Reviewed by FJayNovember 12, 2025

Very easy to schedule an appointment. Friendly service department. Car was returned washed and I received an explanation of services provided.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We're so glad you had a seamless experience at Kia of West Nyack. Thank you for choosing us. See you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We have been going to Kia West Nyack since 2016;

Reviewed by Debbie from Nyack, NYNovember 06, 2025

We have been going to Kia West Nyack since 2016; purchased 3 cars and have them serviced by the dealership. Their service department is very good at detailing the recommended work - even send a video of the multi point inspection so you can see exactly why they recommend certain services. Ronald takes the time to make us feel valued.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Debbie, this feedback has made our day! Thank you for your continued business and support. We are grateful to have you as a loyal customer here at Kia of West Nyack!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About KIA of West Nyack

Welcome to Kia of West Nyack, conveniently located at 250 Route 303 North in West Nyack, NY, across from the Palisades Mall. We proudly serve Rockland County and beyond with new Kia models, quality used vehicles, expert financing, and certified service. Our friendly team is dedicated to providing a transparent, stress-free car-buying experience. Visit us today and discover why drivers trust Kia of West Nyack for all their automotive needs.

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