Kia
New Car Dealership in West Nyack, NY
Overall Rating
4.1/5
Read dealer reviews
KIA of West Nyack in West Nyack, NY would like to be your first choice for a new car. With Kia models like the Telluride, Sorento and Soul, you'll have plenty to choose from.
So use this page to find KIA of West Nyack’s address, reviews, hours, directions and a map – as well as resources on rebates and incentives, trade-in values and more.
KIA of West Nyack's service reps and mechanics are Kia trained and utilize the latest cutting edge technology to keep your car running smoothly.
KIA of West Nyack Reviews
Overall Rating
4.1/5
43 out of 56 people recommended this dealer
Overall Facilities:
2.4/5
Scam Dealership Through and Through
Reviewed by Louis D
in Baltimore, MD
February 28, 2019
I found a well priced Kia Certified Pre-Owned Vehicle for sale at this dealership online. However, I live 4.5 Hours away so I decided to call the dealership before I made the drive to buy the car for my daughter. First, I was assured that the vehicle had no interior or exterior cosmetics issues, and I was assured that the tires and brakes passed the Kia Certified Pre-Owned requirements. Then I asked how much they planned to charge me in fake "dealership, management, or process" fees. This is when I should have ran away. This dealership posts deceptively low prices online to lure customers in so that they can charge them a $1,300 "dealership" fee. Now, most dealership do charge some kind of xxxxxxxx fee like this but its typically only $250, maybe $500 if they're real greedy. For some reason, I haggled instead of running and they eventually agreed to reduce their fake fee to $600. I still thought the fee was too much but the car seemed like it was a still a decent deal so I made the 4.5 Hour trip. When I arrived, they expected me to buy the car without even looking at it. Of course, I insisted on seeing the car first and found the car in the back. I first noticed that they lied about its condition because the car had dings, scratches, and stains on the seats. However, they were minor so I decided to look past it since I just drove so far. Then I noticed the tires, especially the rear tire tread because it was almost to the tread bars. When I tried to say the tires did not meet the specifications required to be a Certified Pre-Owned vehicle, the very rude manager came over and tried to be intimidating (it was funny). I guess its his "hard sale" tactic. He insisted that the tires met the minimum specs of 5/32, but refused to get a tire tread gauge to show me and refused to replace the rear tires. Of course, they knew that they already lured me in from 4.5 Hours away and that I had to find a car for my daughter that day, so I regrettably purchased the car. When I got home, I checked the tires and the rear tires were at 2/32 and the front tires were at 4/32. For reference, a new tire is typically 10/32 or higher.
very unsatisfied potential customer
Reviewed by Jorge Rodriguez- Internet Sales Specialist
in Nyack, New York
February 19, 2019
I was told by an online chat person my car was available. Then another online rep named Mr. Rodriguez told me again that it was still available. My wife and I went there with cash in our pocket to purchase the vehicle after taking it for a drive. When we got there, a sales person, who was nice, told us the car was sold last week. I can only guess that they put a car on their web site to entice customers to come to their showroom to shop for a different vehicle. WE TOOK OUR MONEY AND BUSINESS ELSEWHERE AND WILL NOT BE BACK.
Excellent customer service, seamless process
Reviewed by James
in Valley Cottage, NY
July 14, 2016
This is the second car that my wife and I have purchased from your dealership in the past three years. The process has always been seamless and all the employees have always been friendly and made us feel comfortable. Thank you again.
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