Kia
New Car Dealership in Rockville Centre, NY
Overall Rating
4.6/5
Read dealer reviews
Karp Kia has made their reputation out of helping folks looking for a new Kia in Rockville Centre, NY. If you want selection, Karp Kia has it.
So if you want a dealer that will listen in Rockville Centre, think of Karp Kia. And feel free to print out this resource info guide with Karp Kia’s address, reviews, directions and a map and call them for a test drive.
Karp Kia Reviews
Overall Rating
4.6/5
50 out of 55 people recommended this dealer
Blew Up my Engine! - Replied " Issue is now Dead !
Reviewed by Tim Gilley , Ellen Karp
in LI New York
October 05, 2018
Tried to repair my sorrento and charged me, blew up the engine, refused to repair it. Went to another Kia dealer and cost me $4500.00 plus for a new engine.
Not good for Karp to do that to someone, especially another merchant in Rockville Centre.
A lot of customers will hear this negative review. So best of luck trying to keep your customer retention going.
SDA
After being contacted by their general manager, the following
A response to Karp Kia. As of 0ct 2nd 2018. The concern that this dealer has is only at face value. Karp Automotive will use any excuse " we no longer have any records your history has been " Purged" " not accepting any responsibility or offering any customer resolution . Even though there is complete documentation to support all, Karp Kia attempts to keep control by using these excuses a more.
However, much to their chagrin, they unable to protect their customer retention which will through advertisement and word of mouth go quickly and effectively down hill. -
SDA
Follow Up - Oct 5th, Received a Call in which Karp Automotive replies “ This Issue is Dead “ Should have attempted some customer resolution, would have been in their benefit, Unfortunate!
Worst car experience
Reviewed by Furious
in East Meadow
August 10, 2018
This was the worse experience leasing a car. Money was taken from my account by mistake, we still haven't recieved it back. Two cars were leased on May 29th. The Sportage is a sorry excuse of an SUV. Phone charger drains the phone instead of charging it. The defoggers dont work right. The mileage is horrible and it eats gas. I got better mileage on a Nissan Murano. Michael Rozenberg is a horrible uninformative salesman. I will NEVER lease another Kia. And they xxxx you with payments even with 800 credit and $5000 down. Don't trust anyone there. I'm being jerked around by the general manager and another manager for almost 3 months now.
No call backs
Reviewed by None
in Rockville ny
June 25, 2018
Try waiting for a return call from the managers from the Kia dealership . They sell you then ignor your calls !!!worst dealership I’ve ever dealt with by far
