3817 West Henrietta Road
Rochester, NY 14623
Sales: 855-354-7368
Used Cars: 866-525-7458
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Rochester, NY that carry Kia
Showing the most recent reviews from Cars.com and DealerRater.
Tried to buy a Kia Sorento twice from this dealership.
Tried to buy a Kia Sorento twice from this dealership. Both times Scott told us he'd had no inventory and would call us a month later. No calls or follow up. Both times we purchased a vehicle next day from Kia dealership in East Rochester. We won't even bother looking here any more.
Maximum rating = 5
Cant give zero star!
Cant give zero star! I am sure you will enjoy your experience purchasing a car from here but once they have your money in your pocket they treat you like waste. They have never fixed an ongoing electrical issue even when it was under warranty. Yesterday my folks (who bought me the Sorento) went in with me to see if they would once and for all resolve a problem they have literally only bandaided everytime I took it it in. I have a picture of a melted connector due to inaccurate wiring and they STILL WONT acknowledge it. They said it would now cost $170 an hour to look into it!! Anyone who considers buying a car from here I am sure the sales people will go above and beyond to make sure they make a sale. Once the money is in the bank, your nothing but a waste. My folks wanted to buy me another care before leaving because of the age of my car and issues that are not being fixed. I refused to let them spend their money there!! Not even a free car was worth anymore of my time with them! Free car for me and I said "Nope, not from here!". And to add....years ago, I was told 'to my face' while sitting in the lobby that 'i lied' about having the electric starter put in when the car was ordered. Went out to my car to retrieve the work order to show him I was not lying!! Kid didnt know what to say!! Tyoical car dealership devilment that gets them these bad reviews and a loss of a sale.
Maximum rating = 5
This is a journey in to sound stereo phonic sound.
This is a journey in to sound stereo phonic sound. Thinking of a master plan,
Maximum rating = 5
From before you even walk into our showroom to long after you drive home, all of our customers here at Bob Johnson Kia are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect. It all start with our extensive lineup of fabulous new and pre-owned Kia models. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, the world is your oyster when you consider the lineup of vehicles we carry. And thanks to the car loan and Kia lease options that are available throughout the year, it's never been easier to get behind the wheel on your terms.
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