West Herr Kia

Kia New Car Dealership in Orchard Park, NY

3565 Southwestern Blvd
Orchard Park, NY 14127

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Sales: 716-648-0800

Used Cars: 716-648-0800

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm
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Reviews of West Herr Kia

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

508 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I am very displeased with how I was treated and misled by

Reviewed by leiffnealDecember 04, 2025

I am very displeased with how I was treated and misled by the sales group.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We are sorry to hear this was your experience with us. We have forwarded this on to our General Manager to look into this further for you. Thank you.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Good service clarebel quinto was very nice she went

Reviewed by Joseph kamberaj from 4159 s park aveNovember 24, 2025

Good service clarebel quinto was very nice she went over multi point inspection with me was very good thanx

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Joseph, we're pleased to know Clarebel provided such a clear and thorough service at West Herr Kia. Thank you for your feedback! Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

As always service department and technicians done great

Reviewed by James from BuffaloNovember 02, 2025

As always service department and technicians done great job for oil change and etc awesome customer service

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

James, thank you for sharing your feedback about our team! We look forward to seeing you again at West Herr Kia!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About West Herr Kia

West Herr Kia in Orchard Park NY treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (716) 239-4859.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation

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Want more details on Kia vehicles?

Kia

Carnival, Carnival Hybrid, EV9, K4, K5, Niro, Seltos, Sorento, Sorento Hybrid, Soul, Sportage, Sportage Hybrid, Telluride
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