NorthStar Kia

Hey, I had a repair with my 2019 Kia Sorrento and Anthony farrugia and Kiara assist me and my son with the repair. They are both well mannered and respectful representatives of Kia North Star . They gave us a great deal on our repair. There was short wait but they made short wait comfortable and easy . Finally, afterwards they washed our Sorrento for the short wait which was amazing and generous. If you have any repairs visit kia North Star and ask for Anthony and Kiara.

The new manager Shannon is very helpful and she communicates very well. This is my first car so I don’t know much and she explained to me what was being done to my car. I know some other service centres takes about 3 hours or more for your car to get serviced. But not here I was in and out my appointment was for 11 I didn’t arrive until 11:30. I was out the door by 1pm. Also, I really love and appreciate the fact they vacuum your car after the service is completed. Definitely recommend and would be coming again. Thanks again for the hospitality Shannon your doing a great job.

We tried several times to call Kia to find out where to send our payment and the woman answering the phone was disrespectful. She transfer me to a number and the mailbox is full. We call back and on hold for over 29 minutes no answer. I will not buy another Kia from this dealership and we looking to return the SUV we had it for less than a month and we having issues and no help from this dealership