Plaza Kia

Went in for a CPO Kia Vehicle because it has great price online. However, when we arrived at dealership, they add $1,200+ lojack add-on to the vehicle. We refuse to have this add-on but they rejected and said it's mandatory. We walked away from the dealership as they are not willing to remove that from the price.

Stay away. Spoke to 3 different salespeople and had an out the door price within $700. Then, the sales manager (or someone claiming to be) said there was confusion and there was no deal. Luckily I didn’t make the drive from Pa to NY. Shady place so I would stay clear.

Unprofessional! I purchased a vehicle from Plaza Kia almost two months ago. I was supposed to receive a check refunding my deposit within three weeks. Countless phone calls, three in-person visits, and six weeks later, I still haven't received my check. The staff keeps blowing me off and not returning my calls, and the manager never seems to be in. Terrible customer service!