Global Auto Mall

Just bought our second new Jeep from Global. Always a great experience working with Chris Skwiat! Truly no nonsense & very thorough from beginning to end. We traded our 2020 Jeep in early & got into a new 2022 model. Couldn't be happier! A+++ experience, thanks again Chris!!

I got upfront, fair treatment at Global, working with Jhon P for the initial visit/real test drive and ultimately Randy for the actual sale. I write as a first time new car buyer from any dealership, so this experience was definitely going to be the trend setter. I went in guard-up, ready for what I researched would be "watch-outs," i.e., adding on of fees, being directed to another vehicle, etc. Perhaps it was because of the low inventory, but the online offer I made was accepted as is, the only "add-ons" we NJ sales tax and tag/title which was pretty close to what I estimated it to be before I walked in. The actual sales execution was relatively painless--it would've been quicker if it weren't for my insurance company taking longer than expected to complete. I walked in with my offer printout, but they already had a copy. A little paperwork, a quick chat with the finance guy and we were set. Randy took us out and showed us some of the major features of our new purchase (Santa Fe PHEV), and we were all set. Total time spent, including the being on hold with insurance for 27 minutes (and about 10 minutes of actual getting the needed info) was about 2 hours. I don't anticipate being a new car buyer for a while, but here are my tl;dr takeaways if anyone read this far: - Overall experience with sales staff was cordial/professional - Dealership was well-maintained and let me actually test drive the vehicle on the highway (none of that "you can drive around the lot" nonsense) - Smooth buying process - Honest/upfront about details Would recommend/use them again.

This is our first car and the experience was very good. Specifically the salesperson name Jhon Pierre who help us a lot and he is very kind and helpful person. Thank you guys for making our first car experience good.