1320 Ocean Ave
Lakewood, NJ 08701
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | 7:30am – 3:00pm |
See all dealerships near Lakewood, NJ that carry Kia
Overall Rating:
4.9 (out of 5)
97% recommend this dealer
338 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Always a great experience at this dealership!
Always a great experience at this dealership! The service representatives are fantastic. They are always here to help you with whatever your needs may be with your vehicle. The best in the business!!!
Dealer Response
Thank you for sharing your feedback about our team! We appreciate your support and look forward to serving you again at DiFeo Kia. Safe travels!
Maximum rating = 5
Everyone was extremely polite.
Everyone was extremely polite. The cars salesmen pointed me towards the service desk. The lady at the desk was sweet and offered me coffee/tea while I waited. After my car was done with the recall, she went over everything with me. She did not try to sell me anything.
Dealer Response
Hi Faith, thank you for sharing your positive feedback about our team at DiFeo Kia. We look forward to serving you again in the future! Safe travels!
Maximum rating = 5
Very unhappy with the service.
Very unhappy with the service. We bought a new car and they were supposed to give to oil changes and then they didn't want to pay for the second oil change they said in the small print which I apparently missed that it had to be done within a year and I came back within 14 months instead of 12 months even though it was supposed to be included they wouldn't budge. They also send me a monthly coupon for an oil change for $69 but they wanted to charge me $89 cuz we didn't have the coupon with us. The owner was not available for me to speak with and when I spoke with the manager she said that the owner could not be reached. Obviously the owner of the business is more interested in money and making money than he is in happiness of the customer or doing what is right ethically. My opinion is you should look elsewhere.
Dealer Response
Sally, we're disappointed to hear about your negative experiences with us. It's never our intention to mislead or upset our valued customers, and we always aim to provide fair customer service. We regret that these situations couldn't be resolved to your satisfaction at the time, and we'd like the opportunity to make things right. If you're open to it, please get in touch at 732-994-7100 so that we can better understand your concerns and work towards a resolution. Thank you for sharing your feedback with us.
Maximum rating = 5
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