HW Kia of West County in Ballwin including address, phone, dealer reviews, directions, a map, inventory and more

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14116 Manchester Rd
Ballwin, MO 63011

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Reviews of HW Kia of West County

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

5 (out of 5)

3 out of 3 people said they would recommend this dealer

5 (out of 5)

Oil Change and Multi-point inspection

Reviewed by Mark Wilkinson in St louis MissouriApril 21, 2021

Fast, Friendly, Helpfull, Trustworthy, Knowledgable, Very Well Versed, Clean, Comfortable, On Point but still Laid Back and Easy to talk with about my vehicle needs and my concerns and Extremely Thankfull for my business.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Customer for life

Reviewed by Latrice Smith in St. LouisApril 04, 2021

The entire process from Start to Finish was simply amazing! I worked Nick when I purchased my brand new car and he beyond wonderful. He definitely is patient and cared about me the person not the customer. This is the first time in the 51 years I’ve been living that I was able to purchased a brand new car (33 miles when I got it) and I was thrilled. I actually purchased two vehicles from HW one for me and one for my son, his first car. The owner Mr. Darren is actually onsite and he personally came over each time! The service department definitely deserves the the title of number 1 because everyone in service is wonderful, top notch(Lindsey, Alex everyone) Talk about being blessed! I would say this about the dealership everything they say they will do they actually do. Customer for life

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

For no high pressure sales

Reviewed by Johnny Wong in Cape Girardeau, MOAugust 24, 2020

I worked with Tim Devine originally through the internet inquiry. If you want to have a hassle free experience I would ask for Tim directly. I originally sent out 7-8 bids for Kia around a 150 miles radius. After speaking with all the sales people around the 150 miles radius, I went with Tim. We finalized the deal all through emails; because of COVID. He even offered to overnight all the docs for us to sign (since we live 2hrs south of STL). However, I am old skewl and wanted to finalize everything at the dealership plus I really wanted to meet Tim in person. Once we were in the dealership Tim treated us like VIPs. We went on a test drive while he finalized all the paperwork. Once we got back it didn't take more then hour and half to close all the papers even going through the finance guy. Tim Devine is definitely the guy working for YOU to get you into a car within your budget. There isn't any aggressive sales tactics but he care enough to make sure you got into a vehicle you are looking for.

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

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