Tom Kadlec Kia in Rochester including address, phone, dealer reviews, directions, a map, inventory and more

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4444 US-52
Rochester, MN 55901

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat Closed

Reviews of Tom Kadlec Kia

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

91 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service including tire rotation

Reviewed by Luis Manuel Iniguez from Rochester, MNApril 23, 2021

As I arrived 10 minutes earlier than my appointment time at the service department of Tom Kadlec Kia, Rochester, Minnesota, USA, Earth, I was greeted by Jason Norby and Ken Gustafson, both working there. Jason indicated that in about 10 minutes the oil change/lube bay being used would be empty with some work performed there as we spoke. I agreed to have the service performed and he said in about an hour my car would be finished. Took off for a short walk around the dealership showroom (where I bought this wonderful 2017 KIA Optima) last August 2020, and checked their latest models (K6, Soul, Rio, etc.) on display. Afterwards, I decided to seek the comfort of a sofa set located on the north end of the building and settled for Android time. Prior to that I also had checked at home their most-advanced electric car model (NO ONE Expected Kia's EV to CRUSH the Competition - Here's how they will do it... - YouTube) which is a spellbinding and breakthrough concept in its own right. As a global company KIA Motors has certainly developed and manufactured a series of well-positioned automobiles which, frankly, for the prices charged to consumers makes their comprehensive lineup composite offer totally outstanding, and this without factoring in well-deserved consumer survey results, market awards, etc. I would ask anyone to fully discover and appreciate this originally South Korean industrial gem. In any case, the service rendered was perfect and even took less time than promised at the counter, what a way to go guys! See you next time… Filename: TKKServApril22-2021

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Best in class

Reviewed by Luis Manuel Iniguez from RochesterMarch 20, 2021

The affable interaction between Parts Dept. Specialist Marcus Delfs and I produced the desired results when I got a set of 04 valve stems covers (Kia Part No.: UM011AY0BK) for the 16” tires mounted on my 2017 KIA Optima FE LX vehicle, purchased precisely at this Tom Kadlec Kia dealership in August 2020. Now, my wife Deb wanted to see if I was paying too much but, unlike me (got this right away: https://www.kiapartsnow.com/genuine/kia-valve-cap-wht-k~um011ay0bk.html with slightly lower price), couldn’t find any related info via her iPhone search. So, for the service, promptness, and high quality and responsiveness of the transaction I could care less if my local dealer charges a few more dimes. We have been told it is a good idea to shop local, which unfortunately it has been destroyed (and more to come in terms of disappearance of face-to-face contact trading) being fast replaced by impersonal monitor/camera/mic inputs/actions, like what I am doing right now. In any case, while we still function by moving from place to place, please check one of my high-level detective-style videos at: https://www.youtube.com/watch?v=ItSxoqMswVI

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great accessories experiences...

Reviewed by Luis Manuel Iniguez from RochesterJanuary 05, 2021

We have many things in common since Tom Kadlec Honda was once my employer. This place is still in a different business location than Tom Kadlec Kia now occupying its former locale. In any case, TKK always exceeds my expectations for a great and reliable entity on which to trust a dedicated group of qualified automotive technicians is in charge. Highly recommend these fine folks for any type of mechanical / body work at any time. My compliments on a job well done.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Tom Kadlec Kia

We love nothing better than helping you find your next car. Tom Kadlec Kia strives to provide an exceptional customer service experience for every guest that visits our showroom. Whether you're purchasing a new Kia or used vehicle or needing service or parts the Tom Kadlec Kia team is here to help!

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