Cornerstone Kia

just now New Just another Denny Heckor! I bought a Kia from cornerstone my car came with a brand new engine from the manufacturer the big hot button for me to purchase my car was I was I was told by the sales manager and the salesman that I had a lifetime engine warranty due to the fact that it was just replaced by the factory lies they ended up hosing me big time I would never buy another car from these guys do yourself a favor run they're just another Denny hecker dealership I thought Harry the owner of the company had more integrity than to let his sales managers lie just to close a big huge deal in hose me

Working with Stephane was fantastic, relaxing with no pressure. She was very professional with no pressure. I went in just to look at a few used trucks not really looking to purchase at that time, just to get a feel of what was out there. Two weeks later I purchased my 2019 RAM 1500 and absolutely love it. I'm glad she was there to help. I was very indecisive and she never pushed just offered side by side comparisons and let me go through my options.

We bought a new Kia Telluride from Cornerstone 2021. The sales experience was good. We recently brought the car in for issues that it was was having. The alternator and the problem with the windows not going all the way up were taken care of under warranty. The stereo/infotainment module was also not working. We could not listen to the radio or satellite and it was behaving oddly. This wasn't under warranty and the dealership said we would need to replace it and it would be approximately $1,100. We luckily passed on replacing it. A couple of weeks later I did some research online to see if others had problems with the stereo and they did. I also discovered other people downloaded an update and uploaded it to their car to fix it. I tried it and it solved the problem and it gave us a few new features. I find it hard to believe that the dealership was not aware of updates to possibly fix the problem. Instead they said the module would need to be replaced at $1,100. It seems they are either incompetent or out to make money off of our repair. I very disappointed in this service experience. Up to now it has been good.