Jeffrey Kia

Great customer service. Shout out to Jamie who helped me at every step. Clean facility. Make sure you ask for the car wash because they don't always just do it. Don't forget to do your reviews as a customer it actually does help the company improve because they do listen to us and they address our concerns and they continue the good work in the areas they are already exceeding in.

0 STARS! Would NOT recommend. Tyreese is a conniving salesman. He sold me a certified pre owned Kia Sportage KNOWING it had a bad tire. He refused to take responsibility for it, refused to get it fixed. Test drove the car with the tire pressure coming on, he acknowledged it had an issue that would be fixed but then claimed he didn’t know the tire was bad. Lied and lied about our conversations regarding the tire. Never offered any remediation. He NEVER even offered me a discount on a new tire to try to make amends with HIS mistake, just a -nope not my problem attitude-. Apparently, once he gets his commission off your sale, your vehicle satisfaction is no longer his problem. If you want to buy a $20K+ vehicle and be screwed over by a lying salesman, head over to Jeffrey Kia and see Tyreese.

I brought in my Brother’s 2006 Kia Sedona for a recall for Anti-Lock Brakes. I talked to Sean on the phone and when I dropped off the Van for service. I asked for an oil change while they had it for the recall. I was very disappointed that the tech did not check any fluid levels, brake lining wear which only takes a few seconds, and to top it off didn’t even bother to check tire pressures. This is a standard at any dealership and private repair facilities. I am not impressed. The service writers were polite but that’s all I will give Jeffrey Kia Service department.