42235 Grand River Ave
Novi, MI 48375

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Feldman Kia

Overall Rating:

4.4 (out of 5)

88% recommend this dealer

110 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience!

Reviewed by Emmet from MichiganFebruary 17, 2024

Great experience! Michael Palmer was our salesman, great guy. Knowledgeable, helpful, efficient and attentive. Went in looking for one model, left with a 2024 Forte. Everything was smooth as could be from test driving to paperwork to driving off in the same day.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Emmet, it's fantastic to know that Michael and our team at Feldman Kia of Novi provided you with a smooth car buying experience. Enjoy your new 2024 Forte!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Kia Sportage Slug to SUPER Drive Kia

Reviewed by I am a person who takes care of her vehicle or it won't take care of me. from Trenton Michigan 48183October 25, 2023

Jeannine was very welcoming. Explained service needed and why. Noticed right away improvements. Acceleration better due to work done. It took team work for all this to happen

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We're so glad to know that Jeannine and our team at Feldman Kia of Novi were able to provide you with a welcoming experience and noticeable improvements on your vehicle. Thanks for trusting us with your car care needs!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

4.0 (out of 5)

Hortense Miller

Reviewed by Hortense Miller from Farmington Hills MIOctober 17, 2023

Jean Price in the service department is truly outstanding in customer relations. She was very concerned with me having the minimal of time for my vehicle to be serviced, providing transportation and kept me aware of the status. I will ask for her in the future. She should pass her customer relations skills to some of the salespersons.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We're glad to know that Jean in our service department provided you with outstanding customer relations at Feldman Kia of Novi. We appreciate your feedback and will ensure it's shared with the team. Looking forward to serving you again!

Overall Facilities N/A

Customer Service 3

Buying Process 3

Quality of Repair 5

Maximum rating = 5

About Feldman Kia

We realize it is very time consuming researching every characteristic pertaining to your vehicle of interest. We certainly appreciate the opportunity to help you. We have over 47 acres of inventory which consist of over 1200 new cars trucks and SUVs and over 225 pre-owned vehicles of many makes and models to choose from. In addition to that we would like to share with you several details that make us here at Feldman Kia confident you will be COMPLETELY SATISFIED before during and well after the delivery of your next vehicle.

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