870 Chicago Drive
Holland, MI 49423

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Sales: 855-364-2853

Used Cars: 855-805-6565

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 7:00pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Zeigler Kia of Holland

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

In my personal experience, buy somewhere else and avoid

Reviewed by BDecember 04, 2025

In my personal experience, buy somewhere else and avoid Zeigler Kia. Poor sales, finance and no return calls trying to get management to respond to follow-up with issues/problems still pending. Having purchased more than 100 cars in many decades, this is top 3 worst sales and delivery experience I've had.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

6-27-2024: I went in with our 2018 Kia Soul, for the

Reviewed by discerning customerJuly 02, 2024

6-27-2024: I went in with our 2018 Kia Soul, for the ignition lock security upgrade. For this particular visit; our experience was 5 star. John Czarniak, the Service Advisor, "rolled out the red carpet", and treated us like family. Our car was done sooner than expected, and we were happy to have the security upgrade. While I was in the write up area, I noticed that the several mechanical techs working on the cars all seemed to be working hard to get the cars done, and out. Our service experience was great.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi! Thank you for taking the time to let us know how we did. Customer service is what we value most. Looks like a 5-star rating on "Service Price Transparencey", "Workmanship", "Service Time", Service Communication" but overall a 4-star. If there is anything we missed please let us know so we can earn your 5-star review the next time you are here. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Walking in I was so nervous.

Reviewed by ajcsurvivor4lifFebruary 13, 2024

Walking in I was so nervous. I knew I wasn’t in the best situation. I’ve heard amazing things about junior so it gave me a little bit of hope. Junior greeted me with the most positive encouraging attitude. His love for his job and people, the way he shows his family off really just says it all. Then I met the real deal! Who knew it could get better?!? Caryn made things happen when it really wasn’t possible. She went above and beyond to make it possible to drive away in a safe car for myself and my kids. I will choose this amazing couple to buy my cars from, from this purchase forward! Thank you junior and caryn for your hearts to not just sell a random car, but to make sure people have the best experience. You 2 make the best team in Holland!! Keep up the amazing work you’re doing! Your touching lives and bringing hope to people in need. If you are like me, and need someone patient trustworthy and kind. Choose junior and Caryn! There your people!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

HI! Thank you for the opportunity to earn your business. Junior and Caryn are valuable members of our team and work hard to put dreams in driveways for their customers. I am glad they were able to fulfill your driving dream. Please let us know if you have any questions and we will show you this same outstanding customer service. Happy Driving! Best Regards, Jan Houting, CEO of Customer Relations, janhouting@zeigler.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Zeigler Kia of Holland

Zeigler Kia of Holland is a new and used Kia dealership in Holland, MI. Our expert team have a number of years experience who providing professional trade-in, purchases, and service assistance to drivers with 100% customer satisfaction. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

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